Infrastructure Monitoring Engineer

BT Group; Ipswich; On-site; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

10% on target bonus

BT Pension scheme

25 days annual leave

Flexible benefits

BT Shares Saving schemes

Discounted broadband/mobile/TV

World-class training & development

Job summary

BT Group is seeking an Infrastructure Monitoring Engineer to join a specialist security team protecting critical national infrastructure. You will lead health and security monitoring across a large platform, engage with operations, and collaborate with architects to ensure secure, compliant designs.

The role is based onsite with DV clearance required. You will document processes, promote automation, and contribute to world-class secure platforms that make a difference for customers and national

Qualifications

• Familiarity with Linux operating systems is required.
• Experience deploying or administering monitoring/observability tools.
• Experience with dashboarding/visualisation tools (Kibana/Grafana).
• Knowledge of security monitoring tooling is advantageous.

Responsibilities

• Provide architectural direction for health and security monitoring across a large platform.
• Engage with operations to understand monitoring use cases and requirements.
• Collaborate with architects and security leads to ensure design standards.
• Document deployment, maintenance and operational processes for monitoring tech.
• Champion automation and orchestration to improve efficiency.

Skills

IT Infrastructure Architecture/Design

Systems Integration

Troubleshooting

Automation scripting

Performance monitoring

Tools

CheckMK

Prometheus

Zabbix

Elastic Security

Splunk

Trellix ESM

Kibana

Grafana

Ansible automation

Job description

Infrastructure Monitoring Engineer

Job Location: GBR Ipswich - A1 Registry

Advertised Salary: Competitive Salary + Benefits

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You’ll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

You’ll be joining a specialist security team that is a trusted partner to our customers, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities, and your contribution is always valued. As one of our Infrastructure Engineers, you will be taking the lead in a diverse, fast-paced, constantly evolving team where we deliver world class secure platforms that make a real difference to our customers.

This job role can be based in London, Cheltenham or Ipswich. Onsite (5 days office based). Monday-Friday 9am-5pm. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

What You’ll Be Doing

• Providing the architectural direction for health and security monitoring technologies across a large platform
• Engaging closely with operational teams to understand their use cases and requirements for monitoring toolsets
• Collaborating with technical architects and security leads to ensure compliance with design standards and security requirements
• Documenting processes and procedures required for deployment, maintenance and operational use of monitoring technologies
• Champion the use of automation and orchestration capabilities to promote efficiency and improve working processes

Essential Skills

• IT Infrastructure Architecture/Design
• Systems Integration
• Troubleshooting
• Automation scripting
• Performance monitoring

What we'd like to see on your CV

Mandatory

• Familiarity with using Linux operating systems
• Experience with one or more of the following areas

• Administering or deploying monitoring and observability tools such as CheckMK, Prometheus or Zabbix
• Administering or deploying SIEM tools such as Elastic Security, Splunk or Trellix ESM
• Working with dashboarding and visualisation tools such as Kibana or Grafana

Preferred

• Ansible automation experience
• Knowledge of monitoring networking equipment using SNMP
• Understanding of data pipeline tools like NiFi
• Experience working in operational environments

Knowledge of data tuning and data quality processes

Benefits

• Competitive salary
• 10% on target bonus (Depending on country based)
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.