Infrastructure Engineer / Cloud Engineer

AWD online; West of England; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Company pension

Income Protection

Health Cash Plan

Death in Service

Training & Development

Employee discounts

Volunteer Day

Job summary

AWD online is seeking an Infrastructure Engineer / Cloud Engineer to support enterprise Microsoft Azure and Microsoft 365 environments. The role blends operations with cloud projects in a hybrid Bristol-based setup, with a fixed-term contract ending 31 December 2027.

The position offers a cloud-focused career within a global tech team, exposure to on-premises and hybrid infrastructure, and on-call duties as part of ITIL-aligned service delivery.

Qualifications

• Experience delivering cloud support or projects in enterprise/service provider environments.

Responsibilities

• Cloud Service Design and Support: Design, implement and support cloud services for customers and users.
• Roadmap and Security Solutions: Design cloud solutions supporting the technology roadmap, security requirements and ISO standards.
• Project Delivery: Take ownership of small projects or deliver project tasks within the cloud technology space.
• Microsoft 365 and Endpoint Management: Maintain the internal Microsoft 365 tenant and endpoint devices.
• Azure Infrastructure and Networking: Support internal and customer Azure infrastructure, including Azure network elements.
• Technical Development: Maintain relevant certification and awareness of key cloud technologies.
• On-Call Support: Participate in the on-call rota.
• ESG Contribution: Support ESG objectives and set a personal ESG goal.

Skills

Azure & M365

PowerShell scripting

AD / Entra ID

Security & compliance

Hybrid on-prem & cloud

SQL Server administration

SCCM/MECM & WSUS

Documentation & design

Tools

PowerShell

SCCM/MECM

Job description

Infrastructure Engineer / Cloud Engineer

Join a global technology team supporting enterprise Microsoft Azure and Microsoft 365 environments, combining operational support with cloud projects. This fixed-term opportunity has the potential to become permanent.

If you’ve also worked in the following roles, we’d also like to hear from you: Cloud Infrastructure Engineer, IT Infrastructure Engineer, Systems Engineer, Infrastructure Specialist, Cloud Consultant, Cloud Support Engineer, Infrastructure Support Engineer, Azure Cloud Engineer, Microsoft 365 Engineer, Systems Administrator

Benefits include a company pension, income protection, health cash plan, training and development, employee discounts, death in service and a volunteer day.

SALARY

£45,000 to £50,000 per annum (depending on experience) + Benefits

LOCATION

Hybrid - 2 days at the Bristol office and 3 days working from home

JOB TYPE

Full-Time, Fixed-Term Contract (ending 31 December 2027). The provisional start date is November 2026.

WORKING HOURS

37.5 hours per week, Monday to Friday. Participation in the on-call rota is required

JOB OVERVIEW

Build on your cloud expertise in a role spanning operational support, solution design and project delivery across enterprise-grade environments. The Infrastructure Engineer / Cloud Engineer works within a global team supporting customers and internal teams.

The Infrastructure Engineer / Cloud Engineer helps maintain the availability of Microsoft 365 and Azure platforms within an ITIL framework, while contributing to solutions governed by PRINCE2 methodology.

With exposure to on-premises and hybrid infrastructure, the Infrastructure Engineer / Cloud Engineer will contribute to the internal technology roadmap, security and governance practice.

DUTIES

Your duties as the Infrastructure Engineer / Cloud Engineer include:

• Cloud Service Design and Support: Design, implement and support cloud services for customers and users
• Roadmap and Security Solutions: Design and implement cloud solutions supporting the technology roadmap, security requirements and ISO standards
• Project Delivery: Take ownership of small projects or deliver project tasks within the cloud technology space
• Microsoft 365 and Endpoint Management: Maintain the internal Microsoft 365 tenant and endpoint devices
• Azure Infrastructure and Networking: Support internal and customer Azure infrastructure, including Azure network elements
• Technical Development: Maintain relevant certification and awareness of key cloud technologies
• On-Call Support: Participate in the on-call rota
• ESG Contribution: Support environmental, social and governance objectives and agree a personal ESG goal through the performance management process

CANDIDATE REQUIREMENTS

ESSENTIAL

• Previous experience in a similar role delivering cloud support or projects, ideally within an enterprise or service provider environment
• Microsoft Azure infrastructure and Microsoft 365 application support, including Exchange, SharePoint and OneDrive
• Microsoft 365 security and compliance, including Defender, Purview and Intune
• Active Directory and Entra ID, Windows Server and desktop operating systems, plus Microsoft on-premises and hybrid infrastructure environments
• Microsoft SCOM, SCCM/MECM and WSUS
• SQL Server database administration and basic PowerShell scripting
• Ability to produce solution designs, topologies, support documentation and scripts, with an understanding of intellectual property and open-source licensing in software development
• Server and desktop hardware support and backup technologies
• Ability to work in line with security and data privacy policies
• Customer-focused, flexible and agile approach with ownership, initiative and efficient execution
• Right to work in the UK is required; visa sponsorship is not available

DESIRABLE

• Microsoft certification relevant to the essential technologies
• Knowledge of other Microsoft 365 applications such as Dynamics, Power BI, Power Platform and Flow
• Basic Linux knowledge
• Advanced networking knowledge
• Microsoft Teams

BENEFITS

• 25 days' holiday plus bank holidays
• Company pension
• Income Protection
• Health Cash Plan
• Death in Service (4 x salary)
• Training & Development
• Employee discounts
• Volunteer Day

JOB REF: AWDO-C15306