Infrastructure Engineer

The National Autistic Society; United Kingdom; Remote; GBP 32,000 - 36,000; Full time

Job summary

A leading organization is seeking a fully remote Infrastructure Engineer to provide 2nd Line technical support. The ideal candidate will possess strong technical skills in Microsoft Azure and networking. The role offers a competitive salary and various benefits.

Benefits

Auto-enrolled Pension Scheme

25 days annual leave plus bank holidays

Comprehensive induction and training programs

Healthcare Cash Plan

Life Assurance at 2x base salary

Flexible benefits including private health

Access to Employee Assistance programs

Free access to Headspace mindfulness app

Qualifications

• Experience in a frontline technical environment.
• Strong technical skills across various technologies.

Responsibilities

• Deliver 2nd Line technical support on complex issues.
• Manage a busy and demanding schedule with limited supervision.

Skills

Microsoft Azure Active Directory

Networking

Technical Support

Job description

This advert is for one fully remote Infrastructure Engineer.

The salary for this position is £32,000 - £36,000 per annum dependent on experience

Who are we:

Since 1962, the National Autistic Society has been campaigning to transform lives, change attitudes, and create a society that works for autistic people.

Within our Adult Services, we support people to understand their diagnosis and how this may impact their lives and the lives of those around them. Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural settings. We also provide supported living services for autistic adults who need extra help to live in their own homes or within our accommodation.

We have developed our education offer into a diverse network of independent schools and programmes relied upon by hundreds across the UK. We provide a wide range of services to support autistic children and young people, aiming to improve education, care, and experiences to help them fulfill their potential.

Visit our website to learn more: https://www.autism.org.uk/

Who we are looking for:

We are recruiting an Infrastructure Engineer to deliver 2nd Line technical support on complex issues escalated via various routes including the Service Desk, Field Engineers, and 1st Line School Engineers.

The ideal candidate will have strong technical skills across Microsoft Azure Active Directory, Teams, Office products, networking, and hardware.

You should have experience in a frontline technical environment and be eager to develop your skills across a broad range of technologies.

This role requires the ability to manage a busy and demanding schedule with limited supervision.

To view the full job description, please click here.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Comprehensive induction, training, and development programs, including autism awareness and conference opportunities
• Online staff discount scheme for various benefits including cycle to work, season ticket loans, and discounts at major retailers
• Healthcare Cash Plan
• Life Assurance at 2x base salary
• Flexible benefits such as private health and dental insurance, car salary sacrifice, holiday trading, and more
• Access to 24-hour Employee Assistance and counselling programs
• Free access to the Headspace mindfulness app, with options to include family or friends
• Eligibility for a Blue Light Card

Where you will be working:

Home-based/Remote

Application process:

Please include a supporting statement referencing the job description and person specification, demonstrating your suitability for the role.

For more information, contact Luke Johnson – IT Director at [e-mail].

We reserve the right to close this advertisement early if a high volume of applications is received.

Additional notes:

Successful applicants may need to complete safeguarding checks, including references and criminal background checks.

Applications are particularly encouraged from individuals with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and expects all staff and volunteers to share this commitment. All staff will be required to complete safeguarding checks.

We are an equal opportunities employer.