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A forward-thinking company is seeking an experienced Infrastructure Engineer to enhance their technical capabilities in Azure and Windows technologies. This role involves managing incident tickets, monitoring infrastructure health, and supporting both business-as-usual and project workstreams. The ideal candidate will have dual experience in traditional ITIL environments and modern cloud practices, allowing them to implement best practices in infrastructure design and security measures. Join this innovative firm to make a significant impact in a dynamic environment where your expertise will drive success.