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Infrastructure Engineer

Waterstons

Glasgow

On-site

GBP 30,000 - 40,000

Full time

4 days ago

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Job summary

Join a leading technology company as an Infrastructure Engineer, where you will enhance client IT environments and provide vital support services. With opportunities for professional development and a flexible benefits package, this entry-level role is perfect for driven individuals looking to grow in the IT sector.

Benefits

Unlimited holiday allowance

Flexible working

Private healthcare

Supported development opportunities

Qualifications

1-3 years’ experience in IT support or project delivery.
Solid technical understanding of infrastructure.
Customer-focused mindset with commitment to excellent service.

Responsibilities

Manage and maintain client IT infrastructure.
Implement security measures to protect client systems.
Provide timely technical support to resolve user issues.

Skills

Interpersonal skills

Problem-solving

Analytical skills

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This range is provided by Waterstons. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A Bit About Us

At Waterstons, we don’t just build technology—we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions.

Our clients tell us our people are our greatest strength, and who are we to disagree? That’s why we invest in our team with unlimited holidays, flexible working, and private healthcare—because we believe the best work happens when people feel valued.

Did we also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time?

What You’ll Be Doing

You have the power to transform a reactive, chaotic IT service into an empowering solution that adds genuine value to our clients' businesses and their IT infrastructure. Our primary objective is to enhance and mature our clients' IT environments by providing transparent risk assessments and proactive assistance. We work with a wide variety of clients, providing bespoke support services and technical escalation routes. You’ll be involved in supporting our clients’ IT infrastructure on a day-to-day basis, this could be from our London office, working directly onsite with our clients or quite often a mixture of both

Your Day-to-Day

Manage and maintain client IT infrastructure, including servers, networks, and hardware
Support and understand clients’ business-critical systems to ensure productivity
Install, configure, and manage operating systems and applications across environments
Implement and monitor security measures to protect client systems
Oversee software and application maintenance, upgrades, and performance
Contribute to IT strategies that align with client goals and improve efficiency
Provide timely technical support to resolve user issues

What We're Looking For

If some (or most) of the following sound like you, we'd love to hear from you:

1-3 years’ experience in an IT support or project delivery role
Strong interpersonal and communication skills
Customer-focused mindset with a commitment to excellent service
Solid technical understanding of infrastructure, including networking, hardware, software, and security
Problem-solving and analytical skills with the ability to troubleshoot technical issues
Positive, can-do attitude and willingness to adapt to varied tasks
Eagerness to learn and develop professionally

How We Take Care Of You

As well as offering a competitive salary, we have an attractive benefits package including:

A healthy work life balance with flexible and agile working being the norm
Unlimited holiday allowance
EV car scheme (salary sacrifice)
Rest days
Room to grow with supported development opportunities and sponsored training
Enhanced family policies
If you ever need it, company sick pay and life assurance
Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work

We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

Privacy Statement

Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology

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