Infrastructure Engineer

Publicis Groupe; City of Westminster; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading marketing communications firm in the UK is seeking a qualified Infrastructure Engineer to design and manage critical infrastructure platforms. Responsibilities include maintaining documentation, ensuring projects are delivered on schedule, and providing technical expertise across IT projects. The role offers a hybrid work model of 3 days in the office and 2 days at home, with notable benefits including an extensive annual leave policy, flexible bank holidays, and opportunities for global work experience.

Benefits

Annual Leave of 25 days plus 8 bank holidays

Flexible Bank Holidays options

Global work experience opportunities

Lifestyle and wellbeing support through Help@Hand

Onsite café with complimentary breakfast

Qualifications

• Experience with Windows Server administration and management.
• Proficient in TCP/IP networking fundamentals.
• Manage incidents and project work under pressure.

Responsibilities

• Design and configure infrastructure platforms.
• Ensure work packages are delivered on time.
• Maintain documentation as per Groupe standards.

Skills

Technical leadership across multiple IT projects

Clear documentation of new system deployments

Effective multitasking in a project environment

Strong communication with management

Knowledge sharing with colleagues

Education

Microsoft advanced level certification

Microsoft advanced / architect level certification

ISO27001 ISMS experience

Tools

Windows Server 2022-2025

VMware vSphere/vCenter

Linux server administration (RedHat/SLES)

Veeam (Enterprise Backup and DR technologies)

Dell/HP Enterprise Server/Storage hardware

Job description

The role will report to the Senior Director, Datacentre Architecture.

Responsibilities

• Design, install, configure and maintain existing and new infrastructure platforms and any appropriate dependencies to the highest standards possible and in a timely manner.
• Work closely with the project teams, ensuring work packages are delivered on time and to a high standard.
• Propose technically and commercially sound recommendations to aid the continuous improvement of the environment.
• Ensure requests and incidents are managed effectively and within SLA.
• Manage multiple tasks, incidents and project work effectively under pressure and within given deadlines.
• Ensure documentation is created and accurately maintained following Groupe standards, to ensure it remains relevant and always up to date.
• Windows Server administration and management 2022 - 2025 (Microsoft advanced level certification required)
• Windows 2025 Hyper‑V virtualisation and clustering (Microsoft advanced / architect level certification required)
• VMware vSphere / vCenter management
• Linux server administration (RedHat / SLES)
• Enterprise Server / Storage hardware configuration (Dell / HP)
• TCP / IP networking fundamentals (addressing, routing, DNS)
• Ethernet and Fibre network and storage cabling / patching
• Enterprise Backup and DR technologies (Veeam)
• ISO27001 ISMS experience desirable

Skill Requirements

• Provide technical leadership within a managed project framework across multiple IT projects
• Produce clear and effective documentation of new system deployments
• Effectively manage multiple tasks, issues and requests concurrently, ensuring tasks are completed within agreed time scales
• Communicate effectively with colleagues and senior management to ensure issues are escalated appropriately
• Respond to issues in a controlled and professional manner
• Pro‑actively and effectively share technical knowledge with colleagues

Personal Requirements

• Act discreetly when around, or having access to, sensitive or confidential information
• Act as a role model to the IT support teams and junior colleagues
• Follow all company and IT policies and procedures
• Be a highly effective, reliable and conscientious team member
• Work diligently on tasks in a timely fashion

Additional Information

We offer a hybrid working pattern of 3 days in the office and 2 days at home. Our main office is located at the iconic Television Centre (TVC) at White City, London.

We are a Disability Confident Employer and are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process.

Publicis Groupe UK fosters an inclusive environment through our inspirational Employee Action Groups (EAGs).

Benefits

• Annual Leave (25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days. Birthday Day Off that can be used in your birthday month and the opportunity to Buy or Sell Holiday at the start on each year.
• Flexible Bank Holidays, you can switch the 2 Easter bank holidays for other days of your choosing. Reflection Days for time away from work to focus on what works best for you.
• Work your World, after completion of one year, you have the opportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year.
• Help@Hand, our lifestyle and wellbeing app that supports you and your family; 24/7 Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health & Wellbeing, Physiotherapy, 1-2-1 Lifestyle Coaching, Nutritional Consultations, Savings & Discounts and lots more.
• Inclusive Policies to support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause.
• Local discounts, restaurants & retailers in Westfield White City. Onsite Café with complimentary breakfast, a subsidised lunch menu, and an in‑house barista.