Infrastructure Engineer

Searchability NS&D; Cheltenham; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Life Assurance

Private Medical Insurance

Income Protection

Enhanced Pension

Professional Development Support

Job summary

Searchability NS&D is seeking an Infrastructure Engineer for on-site duties in Cheltenham/Gloucester. You will manage mission-critical, secure environments in the National Security space, driving automation to reduce human error and ensure platform stability.

The role spans mid to lead levels, with a strong focus on ITIL4 practices, incident resolution, and proactive monitoring to support customers and stakeholders in a high-security setting.

Qualifications

• Active Enhanced DV clearance is mandatory.
• Experience delivering secure IT operations within national security space.
• Ability to implement automation and ITIL4-aligned operations.

Responsibilities

• Providing operational support, incident resolution, change implementation, and maintenance for stable environments.
• Implementing approved technical requests and automation to improve productivity.
• Developing and implementing improvements to operational and reference platform environments.
• Producing clear and concise technical documentation and supporting risk management.
• Proactive monitoring and stakeholder management, including service reporting and reviews.
• Embracing ITIL4 practices for agile platform operation delivery and operations.
• Ensuring compliance with industry regulations, best practices, and internal standards.

Skills

ITIL4 practices

Incident resolution

Stakeholder management

Automation awareness

Security best practices

Tools

VMware Suite

ESXi

vCenter

NSX

VCF

Windows Server

Active Directory

DNS

DHCP

PKI

Linux

Veeam

Docker

Kubernetes

Nagios

Networking

Job description

• Cheltenham/Gloucester location - full time on site flexibility required
• Must already hold active Enhanced DV Clearance
• Life Assurance, Private Medical Insurance, Income Protection, Enhanced Pension, Professional Development Support, and more.
• Mid, Senior, and Lead levels available

About the client:

Imagine working for a powerhouse of British innovation that has spent over 60 years at the absolute cutting edge of National Security, Defence, and Intelligence. This isn't just another engineering firm; they are the invisible shield protecting what matters most. They bring together the brightest minds to solve complex, high-stakes problems that the rest of the world doesn't even know exist yet. They offer an environment where "trust, tools, and freedom" aren't just buzzwords, but the foundation of their mission to shape the technologies of tomorrow.

About the job:

As an Infrastructure Engineer, you will be the backbone of mission-critical secure environments. This is a high-impact role where you will provide proactive management and reactive support for customers within the National Security space. You won't just be "keeping the lights on"; you will be implementing automation to eliminate human error, evolving agile platform operations, and ensuring that some of the UK’s most sensitive infrastructure remains stable, reliable, and ahead of potential threats.

Key Responsibilities:

• Providing operational support, including incident resolution, change implementation, and maintenance for stable environments.
• Implementing approved technical requests and automation to improve productivity.
• Developing and implementing improvements to operational and reference platform environments.
• Producing clear and concise technical documentation and supporting the Tech Lead with risk management.
• Proactive monitoring and stakeholder management, including service reporting and reviews.
• Embracing ITIL4 practices for agile platform operation delivery and operations.
• Ensuring compliance with industry regulations, best practices, and internal standards.

Key Skills:

VMware Suite, ESXi, vCenter, NSX, VCF, Windows Server, AD, DNS, DHCP, PKI, Linux, Veeam, Docker, Kubernetes, Nagios, Networking, Cyber Security, ITIL, NSD.