Infrastructure and Software Support Engineer

MBDA UK; Stevenage; Hybrid; GBP 58,000 - 64,000; Full time

Benefits offered by this job

Company bonus

Pension

Overtime

Flexi Leave

Flexible working

Enhanced parental leave

Facilities

Healthcare plan

Job summary

MBDA UK is seeking a hands-on Infrastructure and Software Support Engineer to bolster our Software Engineering Environments team. You will diagnose, troubleshoot and maintain Linux-based systems, virtual environments, and networking in a mixed development landscape.

The role is hybrid with on-site work four days a week and requires BPSS checks and DV eligibility. A salary circa £60,000 plus a company bonus and competitive benefits package awaits.

Qualifications

• Strong networking fundamentals and troubleshooting
• Experience supporting Linux systems (RHEL/Ubuntu)
• Good problem-solving and diagnostic skills
• Ability to work across multiple technical disciplines
• Understanding of security principles in software environments
• Experience with Artifactory
• Exposure to VMware or virtualization environments

Responsibilities

• Diagnose and investigate infrastructure and connectivity issues with IT, Network, Security and Infrastructure teams
• Administer Linux and virtual environments; provide infrastructure support across development environments
• Contribute to software artefact and security processes
• Maintain technical documentation and support processes
• Assist with security remediation, patching and compliance activities
• Support automation and tooling improvements

Skills

Networking fundamentals

Linux systems

Problem solving

Multidisciplinary collaboration

Security awareness

Artifactory

VMware/virtualisation

Tools

VMware

Artifactory

Job description

We are looking for a hands on Infrastructure and Software Support Engineer to support our growing Software Engineering Environments team.

Salary: Circa £60,000 depending on experience

Dynamic (hybrid) working: typically 4 days per week on-site due to workload classification

Security Clearance: Sole British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of this role, you must also be eligible to achieve UK Security Clearance (DV) for role.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more…
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

The opportunity the role would suit somebody with an interest in networking and cyber/security concepts who also enjoys practical problem solving across mixed technical environments.

Responsibilities

Rather than being directly responsible for enterprise ownership, the successful candidate will help diagnose and investigate infrastructure and connectivity issues working closely with internal IT, Network, Security and Infrastructure teams to help coordinate and resolve problems. The role also includes Linux administration, virtual environment support and general infrastructure support across development environments, while also contributing heavily to our software artefact and security processes.

Exposure

• Networking, Linux, Security & virtualisation technologies
• Supportive team environments
• Infrastructure & Technical Support
• Investigate and troubleshoot connectivity, systems and infrastructure related issues
• Assist with diagnosing network related problems and coordinating various IT teams to resolution
• Support operational maintenance and improvement activities across environments
• Linux & Virtualisation Support: Linux systems including RHEL & Ubuntu environments
• Support VMWare virtual environments & Infrastructure platforms
• Monitor system health, performance and capacity utilisation
• Networking & Security: Apply understanding of networking fundamental including TCP/IP, VLANs, DNS & DHCP
• Assist with security remediation, patching and compliance activities
• Help identify risk, vulnerabilities and operational issues within environments
• Collaboration & Continuous Improvements: Work with multiple technical teams and stakeholders across Software Engineering & IT
• Maintain technical documentation and support process
• Support automation & tooling improvements where appropriate
• Governance: Directly working on our software release and archive process; Direct involvement in our Software Supply Chain management process; Ensuring the above critical business workflows are maintained and executed

What we're looking for from you:

• Good understanding of networking fundamentals & troubleshooting concepts
• Experience supporting Linux systems (RHEL, Ubuntu or similar)
• Strong problem solving & diagnosing skills
• Ability to work across multiple technical disciplines
• Comfortable working with both technical and non-technical teams
• An understanding of Open Source software packages/libraries composition and the potential security threats they pose to a companies Software Supply Chain
• Experience working with Artifactory
• Exposure to VMware or virtualisation environments
• Understanding of security principles and secure environments

Our company:

Peace is not a given, Freedom is not a given, Sovereignty is not a given. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations.

We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more… We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

What we do matters. Because defence matters. As a leading company in the defence industry we support our nations by delivering essential military capabilities, both for today and the future. We are proud to be an award-winning employer and are proud of the growing diversity of our workforce. Our people are the ones who drive our constant innovation and deliver against challenging targets. Whatever your background, we welcome your application to MBDA UK and look forward to speaking with you soon.