Infrastructure Analyst (6-month FTC)

Winston Taylor; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Winston Taylor LLP is seeking an IT Infrastructure professional to support a major Microsoft 365 and Azure migration, spanning multiple international locations. You will work in a modern cloud environment, supporting over 1,200 users while collaborating with a team of infrastructure specialists on enterprise-scale projects.

The role focuses on delivering high-impact initiatives, maintaining core platforms, and ensuring security, compliance, and efficient IT operations across locations.

Qualifications

• Experience administering Microsoft 365, Exchange Online, AD and Azure AD in a large org.
• Knowledge of identity and access management, MFA/CA and device compliance.
• Ability to manage incidents, outages and coordinate with vendors.

Responsibilities

• Act as 3rd line escalation for critical IT incidents.
• Maintain Microsoft 365, Exchange Online, AD, Azure AD and related services.
• Support networking, backups, security, and performance monitoring.
• Lead change management, communications, RFC/CAB processes.
• Maintain IT documentation, policies, and standards.
• Participate in out-of-hours support as required.

Skills

Microsoft 365

Azure AD

Exchange Online

Active Directory

Networking basics

MFA & Conditional Access

Troubleshooting

Documentation

VPN/VDI

Tools

Hyper-V

Job description

About Us

At Winston Taylor, we set the standard, together.

At Winston Taylor, we set the standard, together.

Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation. Here, you're in the room. In the action. Sleeves rolled up.

You'll work with leading clients. Disruptors. Fast-growth companies. And help them to stay one step ahead of the moment and make critical decisions that shape their future. We're present in the U.S., U.K., Europe, Latin America, and the Middle East, combining the scale and speed that clients demand.

You'll be trusted with real responsibility from the outset and build experience through hands-on work. We take your progression personally. We provide the platform. You shape the work around your goals and aspirations.

Step into the moments that matter. Join Winston Taylor.

Position summary

This is an exciting opportunity to join Winston Taylor's IT Infrastructure team during a critical period of transformation. As part of a major Microsoft 365 and Azure migration programme, you'll work within a modern cloud environment supporting more than 1,200 users across multiple international locations. Working alongside a collaborative team of infrastructure specialists, you'll play a key role in delivering high-impact projects while gaining exposure to enterprise-scale cloud, security and infrastructure technologies.

Position responsibilities

• Act as the escalation point for critical IT incidents and provide 3rd line support.
• Manage and maintain core infrastructure, including Microsoft 365, Exchange Online, Mimecast, Active Directory, Azure AD, Azure, Hyper-V, and remote access solutions (VPN/VDI).
• Support and monitor networking, backups, system performance, security, and reporting.
• Lead change management activities, including stakeholder communications and RFC/CAB processes.
• Administer collaboration and communication platforms, including telephony and video conferencing systems.
• Work closely with suppliers and third‑party vendors to resolve technical issues.
• Maintain IT documentation, processes, and policies, ensuring best practice and compliance.
• Participate in out-of-hours support and planned maintenance activities as required.

Experience, skills, and qualifications

• Strong troubleshooting, problem-solving, and customer service skills.
• Excellent communication, organisational, and time management abilities.
• Experience administering Microsoft technologies, including Exchange, Active Directory, Azure AD, Microsoft 365, and Azure.
• Knowledge of identity and access management, including MFA, Conditional Access, Group Policy, and user provisioning.
• Experience managing virtual server environments, ideally Hyper-V and Azure.
• Understanding of networking fundamentals, including switches, firewalls, VPNs, VLANs, and routing.
• Experience investigating and resolving system and security-related issues.
• Strong attention to detail with the ability to work effectively under pressure.

Desirable

• Familiarity with remote access technologies such as AVD and VPN solutions.
• Experience with enterprise backup and recovery platforms.