Infrastructure Analyst

JR United Kingdom; London; On-site; GBP 50,000; Full time

Job summary

A leading company seeks an IT Infrastructure Analyst to support vital infrastructure projects in London. You will maintain IT systems, manage service desk issues, and uphold security policies while working closely with a global IT team. This position offers ample opportunities to grow your skill set across diverse technologies.

Benefits

25 days annual leave, plus bank holidays

Private Medical Insurance (covering medical, dental, optical)

Life Assurance of 4x your annual salary

Qualifications

• Experience in IT infrastructure or systems support role.
• Knowledge of ITIL v3 or IT service management practices.
• Strong practical knowledge of Microsoft Azure Services.

Responsibilities

• Manage IT Service Management toolset and oversee service desk escalations.
• Maintain core IT infrastructure including servers and cloud platforms.
• Monitor system health and address infrastructure disruptions.

Skills

ITIL v3 principles

Microsoft Azure Services

Problem-solving

PowerShell scripting

Networking concepts

Tools

Microsoft Intune

Cisco Meraki

Job description

Social network you want to login/join with:

IT Infrastructure Analyst | London | On-Site 4 days per week | Permanent | Up to £50,000 P.A

Peaple Talent have exclusively partnered with a sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis.

Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with a wider global IT team.

This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business.

Key Experience Required:

• Take ownership of the IT Service Management toolset, ensuring it is effectively maintained and utilized.
• Serve as an escalation point for the service desk, helping to assign and resolve issues promptly while clearly communicating task urgency and impact.
• Keep accurate, well-organized records of infrastructure assets, configurations, workflows, and changes to support clarity, compliance, and scalability.
• Manage the setup, upkeep, and support of core IT infrastructure, covering servers, storage systems, cloud platforms, and endpoint devices.
• Uphold our client’s IT security policies through regular patching, enforcing MFA, and managing access rights. Carry out vulnerability scans end ensure identified risks are addressed.
• Assist with the operation and maintenance of our client’s global network, including switches, routers, firewalls, and connectivity solutions across all offices (WAN,LAN and wireless).
• Continuously monitor system health, anticipate potential problems, and take the lead in resolving any infrastructure disruptions or incidents.

Key Experience Required:

• Demonstrated experience in a comparable IT infrastructure or systems support role, with a solid background in managing enterprise-level environments.
• Knowledge of ITIL v3 principles or IT service management best practices is beneficial.
• Strong practical knowledge of Microsoft Azure Services, including Virtual Machines, Entra ID, networking components, Logic Apps, and Storage Accounts.
• Excellent problem-solving abilities, with a methodical approach to troubleshooting and the initiative to find solutions using public resources.
• Deep understanding of Windows Server technologies, particularly Active Directory, DNS, DHCP, and Group Policy administration.
• Comfortable writing PowerShell scripts and automating routine infrastructure tasks to improve efficiency.
• Good grasp of core networking concepts, such as LAN and WAN infrastructure, VPNs, and firewall configurations.
• Hands-on familiarity with remote monitoring and management tools like Microsoft Intune, NinjaOne, and Jamf.
• Previous experience working with Cisco Meraki product is an added advantage.

The Package:

• Basic annual salary up to £50,000 per annum.
• 25 days annual leave, plus bank holidays.
• Private Medical Insurance (covering medical, dental, optical).
• Life Assurance of 4x your annual salary.