Information Technology Support Specialist

Matchtech; Larkhill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in defence technology is seeking an IT Support Engineer to support advanced military training systems. In this role, you will provide crucial support for the Joint Fires Synthetic Trainer and Interim Indirect Fires Simulator, ensuring seamless operation of simulation technology that impacts army training. This position offers an exciting opportunity to develop your career while making a real difference in the UK's defence capabilities.

Qualifications

• Experience in Windows Server administration, networking, and system support.
• Knowledge of Active Directory, DNS, WDS, and patch management.
• A full UK driving licence required.

Responsibilities

• Provide second and third-line support for complex simulation systems.
• Diagnose and resolve simulation system issues both remotely and on-site.
• Support the installation and roll-out of new systems or upgrades.

Skills

Windows Server administration

Networking

System support

Problem-solving

Communication

Stakeholder engagement

Job description

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Direct message the job poster from Matchtech

Recruitment Business Partner at Matchtech | Recruiting across Engineering Technology Skillsets in the UK Defence market

IT Support Engineer – Join a Team Making a Real Difference in Defence Training

Location: Larkhill, with some travel across the UK

Security Clearance: Must be eligible for SC

Are you ready to support the future of defence training technology? We're seeking a Support Engineer to join the team supporting the Joint Fires Synthetic Trainer (JFST) and Interim Indirect Fires Simulator (IIDFS) – two of the UK’s most advanced military training systems.

In this vital role, you’ll provide second and third-line support for complex simulation systems, ensuring they run smoothly, securely, and efficiently. You’ll work closely with frontline training teams, managing hardware, software, and networks, while playing a key role in delivering high-quality, mission-critical training to the British Army.

Key Responsibilities:

• Diagnose and resolve simulation system issues both remotely and on-site
• Maintain and upgrade system software and infrastructure
• Manage network servers, patch deployments, and configuration tasks
• Monitor system health and generate fault reports
• Support the installation and roll-out of new systems or upgrades
• Collaborate with stakeholders and guide operators in system use
• Keep accurate records of configuration and change management

What We’re Looking For:

• Experience in Windows Server administration, networking, and system support
• Knowledge of Active Directory, DNS, WDS, and patch management
• A proactive, adaptable team player with excellent problem-solving skills
• Strong communication, planning, and stakeholder engagement abilities
• A full UK driving licence (UK and overseas travel may be required)
• Must be eligible to obtain SC clearance

Why Join Us?

You’ll be at the forefront of simulation technology, supporting critical operations that directly impact the preparedness and safety of our armed forces. This is more than just a technical support role – it’s your chance to make a tangible difference while developing your career in a fast-paced, meaningful environment.

Ready to take on a new challenge and support the UK's defence mission?

Apply now or get in touch to learn more.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Defense and Space Manufacturing, Military and International Affairs, and Aviation and Aerospace Component Manufacturing

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