IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

JR United Kingdom; Bradley Stoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organization is seeking talented IT Support Analysts (2nd/3rd Line) during a period of growth in Bradley Stoke. Successful candidates will provide exceptional support, manage networks, and mentor team members while leveraging knowledge of cloud services and troubleshooting skills.

Qualifications

• Minimum of 3 years' experience in 2nd/3rd line support.
• Knowledge of virtualisation software and cloud services.
• Good troubleshooting/problem solving skills.

Responsibilities

• Proactive maintenance of client networks.
• Managing new workstation builds and user setups.
• Engaging in technical projects and delivering onsite support.

Skills

Troubleshooting

Network knowledge

Firewall knowledge

Windows server administration

Tools

Azure

AWS

Virtualisation software

Job description

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IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23), bradley stoke

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Client:

RedRock Resourcing

Location:

bradley stoke, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

Due to periods of growth and expansion, a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their team and provide outstanding support to their customers.

Ideal candidates will have the following:

• A minimum of 3 years’ experience in 2nd/3rd line support
• Knowledge of virtualisation software and cloud services such as Azure and AWS
• Good troubleshooting/problem solving skills
• Network & Firewall knowledge and troubleshooting
• Windows server administration

Key Responsibilities:

• Proactive maintenance of client networks
• Managing new workstation builds and user setups
• Engaging in technical projects, including meeting clients and delivering onsite support with the team
• Implementing policy and procedure in collaboration with the team
• Training and developing junior team members

Excellent opportunity to join a leading organisation during a period of growth and change.

Please send your CV for the full job description and an informal chat.