Information Technology Business Partner

Investigo; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading UK business is seeking a Technology Business Partner for a 12-month fixed-term contract in Central London. This role involves acting as a bridge between technology and the business, enhancing efficiency and driving innovation. Key responsibilities include building strong relationships, translating business needs into requirements, and improving processes. Ideal candidates should have strong SDLC knowledge, excellent communication skills, and a strategic mindset. This is an exciting opportunity to contribute to a high-profile organization.

Responsibilities

• Build relationships across functions, acting as the interface between Technology and operational teams.
• Translate business needs into clear, structured requirements for solution development.
• Collaborate with software teams to design scalable technology solutions.
• Identify process improvement opportunities and enhance technology.
• Participate in IT design reviews for system compatibility.
• Develop knowledge of business applications and system capabilities.
• Ensure system features align with user needs and business objectives.
• Coordinate and support User Acceptance Testing (UAT).
• Deliver user training and produce supporting documentation.
• Work with Service Desk and development teams on support tickets.
• Facilitate backlog prioritization sessions with stakeholders.
• Maintain professional standards and meet deadlines.

Skills

Software Development Lifecycle (SDLC)

System testing and quality assurance

Analytical problem-solving

Communication with technical and non-technical stakeholders

Organizational skills

Customer service mindset

Information synthesis

Prioritizing under pressure

Presentation skills

Job description

Technology Business Partner – 12 Month FTC

Central London

We are partnering with a leading FTSE-listed UK business to appoint a Technology Business Partner on a 12-month fixed-term contract. This is a fantastic opportunity for a commercially minded professional to act as the bridge between technology and the wider business, shaping solutions that drive efficiency, innovation and long-term strategic value.

Key Responsibilities include:

• Build strong, trusted relationships across business functions, acting as the key interface between Technology and operational teams.
• Translate business needs into clear, structured requirement documentation for solution development teams.
• Collaborate with software development teams to design scalable technology solutions.
• Identify process improvement opportunities and introduce technology enhancements.
• Participate in IT design reviews to ensure compatibility and interoperability of systems.
• Develop deep knowledge of business applications and system capabilities.
• Ensure proposed system features align with user needs and broader business objectives.
• Coordinate and support User Acceptance Testing (UAT) and solution demonstrations.
• Deliver end‑user training and produce supporting documentation.
• Work closely with Service Desk and development teams to ensure application support tickets are resolved within SLAs.
• Facilitate backlog prioritisation sessions with stakeholders.
• Maintain high professional standards, meeting deadlines and coordinating resources effectively.

Key Skills:

• Strong understanding of Software Development Lifecycle (SDLC) methodologies and principles.
• Knowledge of system testing and software quality assurance best practices.
• Excellent analytical, mathematical and problem‑solving capabilities.
• Strong written and verbal communication skills with the ability to engage technical and non‑technical stakeholders.
• Highly organised, logical and detail-oriented.
• Self‑motivated with the ability to work independently and collaboratively.
• Strong customer‑service mindset; approachable, patient and collaborative.
• Ability to synthesise information from multiple sources and translate between high‑level and detailed requirements.
• Confident prioritising and delivering under pressure.
• Experience presenting plans, updates and status reports to stakeholders.
• Comfortable operating in a high‑performing, team‑oriented environment.

If you’re a strategic yet pragmatic Technology Business Partner looking to play a visible role in a high‑profile, purpose‑led organisation, we’d love to speak with you.