Information Technology Business Partner

JR United Kingdom; England; Hybrid; GBP 52,000 - 61,000; Full time

Job summary

A leading government organization in the UK is seeking an ICT Business Partner to enhance ICT projects and stakeholder engagement. This hybrid role involves managing relationships, documenting IT requirements, and ensuring optimal ICT solutions are delivered across various business units. The successful candidate will have a strong ICT background, excellent communication skills, and a focus on user experience.

Benefits

Comprehensive Employee Benefits

Excellent Pension

Travel and Shopping Discounts

Qualifications

• 3-4+ years in ICT Business Process Mapping / Business Partnering roles.
• Strong focus on User Experience and understanding of User Journey.
• Clean UK driving license and willingness to travel.

Responsibilities

• Manage relationships with key stakeholders and document IT requirements.
• Identify business needs and gaps, and build ICT technology roadmap awareness.
• Liaise with Technical Architects for High Level Design review.

Skills

Business Relationship Management

Service Delivery Management

User Experience

Information Governance

Stakeholder Relationship Building

Education

ITIL v3 or v4 certification

BRMP (Business Relationship Management Professional)

Job description

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Information Technology Business Partner, Oxfordshire

Location: Oxfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Role: ICT Business Partner - Public Sector

Location: Hybrid - WFH plus travel to Thames Valley counties 2 days per week.

Salary: £52,250 + a comprehensive range of Employee Benefits, including excellent Pension, and a wide range of travel and shopping discounts

Key Skills: Business Relationship Manager / Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and Assurance, clean and current UK driving license, and eligibility for Security Clearance.

Why Apply: This is a great opportunity to join a high-profile Government organisation where you will bring your extensive ICT background and ability to discover, analyse, document, and drive forward key ICT projects in partnership with key stakeholders, ensuring each Business Unit's ICT needs are met and ICT is optimised at every opportunity.

Our Client: Our Client is a government organisation delivering essential services at a local level. They are a technology-driven organisation, embracing a wide range of transformation projects to drive continuous improvement in all operational areas.

The Role (summary):

• Manage relationships with key stakeholders across various Business Units, meeting with Senior Management to establish and document IT requirements, business cases, project funding, cost modelling, and collaborating with technical architects to understand the impact on the technology roadmap. Evaluate outcomes and User Experience reporting.
• Identify gaps / business needs and document them thoroughly.
• Build ICT technology roadmap awareness across the organisation.
• Check information Governance, Assurance, and Accessibility.
• Understand project costs and lifecycle costs.
• Liaise with Technical Architects to review High Level Design.

The successful candidate will demonstrate:

• 3-4+ years in ICT Business Process Mapping / Business Partnering roles, ideally within a Public Sector organisation (e.g., Local Government, Central Government, Policing).
• Excellent stakeholder relationship-building skills.
• ITIL v3 or v4 certification preferred; BRMP desirable but not essential.
• A strong focus on User Experience and understanding of the User Journey in projects.
• Strong verbal and written communication skills for effective liaising across teams and stakeholders.
• Experience with ICT costs and delivering solutions based on improved services, cost-efficiency, and benefits realization.
• Energy and enthusiasm to engage stakeholders and deliver tailored ICT solutions.
• Clean and current UK driving license and willingness to travel to Oxfordshire and nearby counties up to 2-3 times per week if needed.
• At least 5 years UK residency with no extended periods outside the UK to meet security vetting requirements.