Information Technology Application Specialist

Keysight Technologies; Paignton; On-site; GBP 60,000 - 90,000; Full time

Job summary

Keysight Technologies in Paignton, United Kingdom, seeks a Knowledge Engineer to design and implement Logik.AI configuration logic, building scalable product structures and guiding complex quotes and orders.

You will work with Marketing, R&D, Order Fulfillment, and Order Management, translating business requirements into robust rules and enabling fast, accurate configuration across geographies.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, or equivalent.
• Experience with web application development and object-oriented programming.
• Ability to model product structures with attributes, constraints, and dependencies.

Responsibilities

• Design, develop, and improve Logik.AI configuration logic and rules.
• Collaborate with Marketing, R&D, NPI Teams, Order Fulfillment, and Order Management.
• Generate precise quotes and orders for complex products.
• Simplify product complexity by surfacing relevant selections and features.

Skills

JSON or YAML

SQL

Python

Product configuration

Rules-based systems

Analytical mindset

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Computer Engineering or Computer Science

Tools

Salesforce

Oracle EBS

Oracle CPQ

Logik.AI

Angular

T-SQL

Power BI

Job description

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Join our innovative team as a Knowledge Engineer (KE) and drive the future of product configuration! You'll lead Logik.AI configuration development initiatives in support of Spirent products, shaping how customers experience our complex solutions. In this position, you'll architect intelligent configurator logic and rules that seamlessly integrate across our ecosystem, transforming complex product information into intuitive customer experiences. Ideal candidates bring strong technical expertise, proven coding excellence, analytical mindset, meticulous attention to detail, and a genuine passion for solving complex engineering challenges with innovative solutions. If you thrive in a dynamic, collaborative, and fast-paced environment where your expertise directly impacts product innovation and customer success, we'd love to hear from you!

Knowledge Engineers (KEs) collaborate cross-functionally with Marketing, R&D, Order Fulfillment, and Order Management to design scalable product structures and configuration solutions that enable fast, accurate and precise quoting and ordering of complex products. KEs are responsible for the generation of accurate product quotes and orders for customers, making the experience both quick and efficient. KEs ensure that product configuration complexity is hidden using logical rules to display only relevant product selections and feature information in compliance with product specifications and Keysight Standards, guiding Keysight customers, sales representatives, and field engineers through product feature selection and configuration.

Key Responsibilities

• Design, develop, and continuously enhance intelligent Logik.AI configuration logic and rules that power seamless product experiences.
• Collaborate with cross-functional teams including Marketing, R&D, NPI Teams, Order Fulfillment, and Order Management to build scalable product structures and configuration solutions.
• Ensure quick, accurate, and efficient quoting and ordering for complex products by generating precise product quotes and orders.
• Elegantly simplify product complexity for users by crafting sophisticated logical rules that surface only the most relevant selections and features, ensuring compliance with product specifications and industry standards.
• Empower customers, sales representatives, and field engineers to confidently navigate product feature selection and configuration, ensuring their success at every touchpoint.

Technical Experience

• Experience with JSON or YAML.
• Familiarity with SQL for troubleshooting, reporting, and data analysis; Python knowledge is a plus for automation and testing.
• Ability to build product models with attributes, constraints, and dependencies.
• Define configuration and compatibility rules, including option dependencies and mandatory/exclusion selections.
• Implement dynamic configuration logic for guided selling.
• Develop and refine configurator UI, including layout and component adjustments.
• Experience in providing technical support for system end-users (and user roles) such as customers, sales reps, partners, and internal users.
• Mapping product structures for configuration across systems.
• Ensuring quote, order, and pricing data consistency.
• Leverage ATO, CTO, and PTO component configurations to support downstream supply chain strategies.
• Experience with platforms including Salesforce, Oracle EBS, Oracle CPQ, Logik.AI or Oracle Cloud is a plus.

Data Modeling & Business Logic Skills

• Translate business requirements into logical rules.
• Clean and normalize product data, manage complex product variants.
• Balance configurability with system performance.
• Background in Configure-Price-Quote platforms, product catalog management, or rules-based systems is preferred.

Testing, Quality, and Deployment

• Comfortable with unit, scenario-based, and regression testing.
• Troubleshoot configuration rules (debug) & resolve issues with quotes/orders efficiently.
• Experience Promote changes through development and production environments (sandbox → staging → production).
• Experience with Agile/Scrum methodologies for collaborative, iterative development.
• Strong interpersonal, communication, and collaboration skills.
• Ability to clarify ambiguous requirements, explain technical trade-offs to technical and non-technical stakeholders, and work closely with cross functional teams across geographies.
• Strong analytical and diagnostic abilities.
• Deep understanding of product offerings and system-level thinking.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, or equivalent professional experience demonstrating advanced technical expertise.
• Experience with web application development.
• Experience with object-oriented programming.

Familiarity with

• Demonstrated expertise in modern web application development and object-oriented programming principles.
• Familiarity with modern AI development tools such as ChatGPT, GitHub Copilot, and Claude Code to enhance productivity and code quality.
• Relational databases
• T-SQL - for troubleshooting, reporting, and data analysis.
• Microsoft Visual Studio
• Angular framework (similar to REACT).
• Power BI, report builder, or other data visualization tools.
• The standard Microsoft office 365 suite, primarily Excel.