Information Technology Application Manager

JR United Kingdom; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the fashion industry is looking for an IT Applications Assistant to support the development and maintenance of critical IT applications. This role will involve collaborating with various departments to enhance user-friendly, secure and efficient systems, ensuring compliance with relevant regulations. The ideal candidate will have a Computer Science degree, experience in fashion tech roles, and a strong understanding of current technologies.

Qualifications

• 3-5 years' experience in technology roles within fashion, ideally luxury fashion.
• Experience in a start-up/scale-up environment.
• Ability to lead technology project delivery.

Responsibilities

• Collaborate with departments to optimize business technology applications.
• Ensure operational reliability and compliance of technology services.
• Drive collaboration across teams for smooth roll-out of technology.

Skills

Problem Solving

Communication

Collaboration

Decision Making

Education

Degree in Computer Science

Tools

Shopify

Hubspot

Powerfront

Airtable

Microsoft Business Central

Global-E

Job description

Purpose of the role

Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications necessary to support the business are user-friendly, effective, cost-efficient, secure, and compliant.

Responsibilities

• Collaborate with all departments across the organisation to understand their requirements and work with them to select and implement technology to support their needs, including:
• Front end ecommerce stack: work with the digital team to ensure that the front end ecommerce stack is optimised, resilient, secure, and compliant
• Airtable: work with the product development and the rest of the business teams to understand their needs and further enhance the Airtable solution that supports the unique design and development process of the company
• Finance: work with the finance team to ensure that the systems for accounting, reporting, accounts payable, online payments, VAT, and payroll are optimised, resilient, secure, and compliant
• Logistics: work with the logistics team to ensure that the right systems are working well and improved for carrier management, shipping labels, returns handling, etc.
• Sustainability: work with the sustainability, development, and production teams to optimize systems for collecting and tracking sustainability data
• Integrations: ensure that the system integrations, including middleware, are optimised, resilient, secure, and compliant
• Develop and manage relationships with partners and contractors to ensure technology requirements are delivered and supported
• Ensure that guidance and training are provided to teams across the organisation on all systems and platforms to optimise system usage
• Ensure operational reliability, stability, security, and compliance of technology services and applications using industry standards and best practices
• Ensure all technology processes are in line with relevant laws and regulations, e.g., GDPR
• Drive collaboration across teams ensuring smooth roll-out of technology

Qualifications, Skills, Experience Required

• Degree in Computer Science, or demonstrable experience
• 3-5 years’ experience in technology roles within fashion with experience of e-commerce, product development, and support functions in fashion (ideally luxury fashion)
• Experience in a start-up/scale-up situation with demonstrated capability to continuously update and improve technology stack moving through the different growth stages of a starting fashion company
• Knowledge of relevant current and emerging computer architecture and technologies, application development techniques, and suppliers/partners
• Experience with relevant systems in use – e.g., Shopify, Hubspot, Powerfront in front end stack; Avalara for tax; Global-E for international expansion; JOOR for wholesale; Brightpearl for inventory and order management; Airtable for PLM and other business processes not covered in other solutions; Microsoft Business Central, Concur, SDI (Italian Tax platform) in Finance; No/low code platforms like MAKE for middleware
• Ability to lead development and delivery of business technology projects to deliver business objectives
• Demonstrated ability to apply technology solutions to business problems
• Excellent problem solving and decision-making skills
• Comfortable with tight deadlines and fast-paced work environment
• Excellent communication skills and presence, with knack for explaining technology to non-technologists
• Ability to collaborate with and influence different stakeholders
• High standards combined with a resourceful can-do attitude
• Excellent leadership and interpersonal skills with the ability to build trust and credibility