Information Rights Officer

Babergh and Mid Suffolk District Councils; Ipswich; Hybrid; GBP 33,000 - 38,000; Full time

Benefits offered by this job

26 days annual leave (rising to 31)

LGPS pension

Wellbeing & Employee Assistance

Private Health Care Options

Electric Vehicle Salary Sacrifice

Volunteer days

Flexible & hybrid working

Learning & development opportunities

Job summary

Babergh and Mid Suffolk District Councils are seeking an Information Rights Officer to join the ICT, Programmes and Information Governance Team in Ipswich. You will support data protection compliance, FOI responses, and permissions handling in a busy local government environment.

The role requires experience in governance, attention to detail, and the ability to work with confidential information. DBS checks are required, with hybrid working and a pro rata salary for part-time arrangements.

Qualifications

• Experience in administrative, governance or information governance environments.
• Ability to communicate complex information to stakeholders at all levels.
• Experience handling confidential/sensitive information and meeting statutory timescales.

Responsibilities

• Coordinate responses to Freedom of Information requests.
• Handle Data Subject Access Requests including redaction of third-party data.
• Be the first point of contact for internal/external customers on data rights handling.

Skills

Attention to detail

Communication skills

Microsoft 365

Education

A-level or equivalent

Information Governance/Data Protection qualification (desired)

Tools

Case management systems

Job description

Job Description

• Babergh and Mid Suffolk District Councils
• Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX
• Salary: £32,578 - £37,563 per annum (pro rata for part time)
• Hours: Full Time, 37 hours per week
• Contract: Permanent

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for an Information Rights Officer to join our ICT, Programmes and Information Governance Team.

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About The Team

The ICT, Programmes and Information Governance team is a multidisciplinary team responsible for the management and delivery of the organisation’s ICT services and programme governance, as well as helping to maintain data protection compliance under UK GDPR and The Data Protection Act 2018.

About The Role

In this role, you will work closely with, and report to, the Information Governance Officer (IGO).

Responsibilities will include:

• co-ordination of responses to Freedom of Information and Environmental Information Regulations requests
• handling of all aspects of Data Subject Access Requests including the redaction of third-party data
• being the first point of contact for internal and external customers in respect to all aspects of data rights handling.

You will be an essential part of our delivery of Information Governance services and our ability to ensure full compliance with UK GDPR and The Data Protection Act 2018.

You will help maintain information governance records to support compliance and promote good practice around data handling across the organisation. You will have the opportunity to support the wider team in key IT projects and change management programmes.

About You

We are looking for an experienced administrative professional, with excellent attention to detail and an eagerness to support organisational development.

To be successful, you will:

• have experience of working within a complex administrative, compliance, governance, legal, ICT or information governance environment
• possess experience in administering processes that are governed by legislation, regulation, policy or statutory timescales
• pay particular attention to detail to support the maintenance of accurate records, databases, registers or case management systems
• have experience of working with confidential and sensitive information
• display effective communication skills and ability to communicate complex information and advice to stakeholders at all levels
• possess experience of working with competing and tight deadlines and managing these using organisational skills
• have strong working knowledge of Microsoft 365 applications including Outlook, Word, Excel and Teams.
• ideally have a working knowledge of Local Government and related regulations informing information governance and data protection
• be able to analyse and handle confidential information, monitor risks and identify potential non-compliance
• be educated to at least A-level or equivalent standard
• possess, or be willing to work towards, an Information Governance, Data Protection or Records Management qualification.

This role requires a basic DBS check.

About Us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

To find out more about this role, please contact Andrew Harley, Information Governance Officer byemail: [e-mail]

Please read the Job Description and Person Specification.pdf before applying for this job opportunity.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Closing date:

5 pm, 28 October 2026.