Information Request Officer

North East Combined Authority; Tees Valley; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Middlesbrough Council is seeking an Information Request Officer to join the Information Governance team and support the Council in meeting its statutory responsibilities for responding to information requests. You will coordinate, manage and respond to requests for information, including FOIA and SAR, gathering information across the Council and providing advice to ensure responses are accurate and timely.

A working knowledge of FOI exemptions would be beneficial; previous experience is

Qualifications

• Knowledge of FOI legislation is beneficial.
• Experience handling information requests is advantageous but not essential.
• Ability to work to statutory timescales and coordinate with colleagues.

Responsibilities

• Coordinate, manage and respond to information requests, including FOIA and SAR.
• Gather information across the Council and provide advice to ensure accurate responses.
• Ensure responses are provided within statutory timescales and maintain consistency.
• Be a key point of contact for information requests and workload management.

Skills

Organised

Communication

Deadline management

Job description

Are you organised, confident working with information and able to manage competing deadlines? Do you have an eye for detail and enjoy working with colleagues to find solutions?

We are looking for an Information Request Officer to join our Information Governance team and support the Council in meeting its statutory responsibilities for responding to information requests.

This is a varied role where you will help to coordinate, manage and respond to requests for information, including those made under the Freedom of Information Act (FOIA) and data protection legislation including Subject Access Request (SAR).

You will work with colleagues across the Council to gather information, provide advice and help ensure responses are accurate, consistent and provided within statutory timescales.

As a key point of contact for information requests, you will need to be well organised, able to communicate confidently with a range of people and comfortable managing your own workload and deadlines. A working knowledge of FOI legislation, including the application of exemptions and exceptions, would be beneficial.

Previous experience of processing information requests would also be advantageous, but it is not essential.

This is an excellent opportunity for someone looking to develop or build upon a career in Information Governance, working as part of an experienced team in an area that supports transparency, accountability and good governance across the Council.

If you would like to talk through this opportunity further, please contact Stephanie Huggins at [e-mail].

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.