Information Governance Team Leader

Harrow Council; London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Harrow Council is seeking an Information Governance Team Leader to lead a team in ensuring compliance with data protection laws. This role offers a hybrid working model, combining office and remote work, and involves managing information rights requests while promoting best practices in governance.

Qualifications

• Experienced in managing and developing teams in Information Governance.
• Knowledgeable of UK GDPR, DPA 2018, FOI, EIR legislation.

Responsibilities

• Lead and develop a team of Information Governance Officers.
• Manage Subject Access Requests (SARs), FOI, and EIR requests.
• Ensure compliance with UK GDPR and other legislation.

Skills

Team Management

Stakeholder Engagement

Communication

Problem Solving

Planning

Education

Information Rights Certification

Job description

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Overview

Are you a highly organised and proactive leader with a passion for data protection and information rights? Do you thrive in a fast-paced environment where your expertise ensures compliance and empowers best practices? If so, Harrow Council has an exciting opportunity for you!

We are seeking a dynamic Information Governance Team Leader to join our dedicated Information Governance Team within ICT Services. This role offers a hybrid working model (minimum 2 days at Head Office, 3 days working from home), providing a great work-life balance.

Key Responsibilities

1. Lead and develop a team of Information Governance Officers, ensuring high-quality service delivery.
2. Serve as the expert for all Information Rights requests, providing advice and guidance to internal teams and residents.
3. Manage and oversee Subject Access Requests (SARs), FOI, and EIR requests, ensuring statutory deadlines are met.
4. Ensure compliance with legislation including UK GDPR, DPA 2018, FOI, and EIR.
5. Develop and maintain Information Governance policies in collaboration with Service Managers and Heads of Service.
6. Enhance the functionality of the iCaseworks system for managing Information Rights and Governance processes.
7. Monitor team performance against KPIs (90% for FOIs and SARs) and report outcomes to governance boards and ICO.
8. Build partnerships with stakeholders, maintaining trust and a cohesive approach to Information Governance.
9. Promote a culture of innovation and proactive problem-solving within the team.
10. Provide strategic leadership on complex issues, liaising with the Information Governance Manager/DPO and Legal team.

About You

You should be:

• Experienced in managing and developing teams, preferably in Information Governance.
• Knowledgeable of legislation (UK GDPR, DPA 2018, FOI, EIR) and best practices.
• An effective communicator with stakeholder engagement experience.
• Proactive, results-oriented, and customer-focused.
• Highly organised with strong planning and prioritisation skills.
• A team player with excellent interpersonal skills and the ability to influence.
• Committed to equality and diversity.

Ideally, you will also have:

• An Information Rights certification or equivalent experience.
• Experience within a local authority’s Information Governance team.
• Knowledge of local government systems and applications.
• Experience leading change projects and system improvements.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Government Administration