Information Governance & Safeguarding Lead/Administration Manager

Great Eccleston Health Centre; Preston; On-site; GBP 25,000 - 35,000; Part time

Job summary

A rural healthcare practice is seeking a highly motivated individual for a part-time role as Information Governance & Safeguarding Lead / Administration Manager. The position involves ensuring compliance with data protection laws, managing the administrative team, and overseeing patient services. The ideal candidate should have a strong background in administration and healthcare, with excellent communication skills. Join a friendly team focused on high-quality patient care and community health.

Qualifications

• Experience of working with the public.
• Experience of administrative duties.
• Experience of working in a health care setting.
• Experience of leading/managing a team.

Responsibilities

• Ensure compliance with UK GDPR and data protection principles.
• Act as the safeguarding lead and manage associated processes.
• Line-manage admin staff and oversee daily workflow.

Skills

Excellent communication skills

Strong IT skills

Education

GCSE Grade A to C in English Language and Maths

NVQ Level 2-3

Tools

EMIS

Job description

Job summary

An exciting opportunity has arisen for a highly motivated individual to join our friendly management team. If you are looking for a part‑time role in a friendly rural location, we may have the ideal position for you. The position is for 30 hours per week, with days and times to be confirmed at interview.

Main duties of the job

The Information Governance & Safeguarding Lead / Administration Manager plays a key role in ensuring the practice meets statutory requirements relating to data protection, confidentiality, safeguarding, and compliance. The postholder will oversee information governance processes, act as a safeguarding point of contact, and manage the administrative team to ensure efficient, high‑quality patient services. The role supports operational delivery, compliance, continuous improvement, and a culture of quality and accountability across the practice.

About us

Great Eccleston Health Centre is a rural GP practice with an excellent reputation for patient care and service provision.

The Practice serves a community of 7,900 patients.

The Practice is forward‑thinking and recognises the skills and interests of all our team members.

Job description

Job responsibilities

Summary of responsibilities below:

Information Governance & Data Protection

• Ensure compliance with UK GDPR, Data Protection Act 2018, NHS Digital standards, and Caldicott principles.
• Act as Data Protection point of contact and support the Caldicott Guardian and DPO.
• Oversee policies relating to data handling, confidentiality agreements, retention schedules, and access to records.
• Support the Practice Manager and SARS lead with Data Subject Access Requests (DSARs), FOI requests, and information‑sharing agreements.
• Lead audits, risk assessments, incident investigations, and reporting of data breaches via the Data Security and Protection Toolkit (DSPT).
• Coordinate staff IG training, competency checks, and mandatory updates.

Safeguarding

• Act as an Administrative Safeguarding Lead (Adults & Children), working with the Clinical Safeguarding Lead where applicable.
• Ensure compliance with statutory guidance including Working Together to Safeguard Children and Care Act 2014.
• Maintain safeguarding registers, referrals, meeting notes, coding, and alerts.
• Liaise with external agencies (social services, police, health visitors, MARAC, MASH).
• Deliver or coordinate safeguarding training and maintain staff competency and records.
• Support practice‑level audits, reporting and learning from serious incidents.

Governance, Compliance & Quality Improvement

• Support the Practice Manager with CQC compliance (particularly domains: Well‑Led, Safe, Responsive).
• Ensure that our CQC‑regulated services can meet or exceed current legislative and regulatory requirements by ensuring that documented compliance management can be evidenced across the practice.
• Assist with the practice audit programme, carrying out audits to measure service compliance against a range of agreed indicators.
• Maintain evidence for inspections including policy reviews, meeting minutes, audit trails, and mandatory training logs.
• Support incident reporting and learning processes.
• Contribute to practice‑wide quality improvement initiatives and PCN collaboration.

Administration & Management

• Line‑manage admin staff, including rotas, appraisals, performance management, induction, and training.
• Oversee day‑to‑day workflow including clinical correspondence, summarising, coding, scanning and recall processes.
• Monitor workload demand and propose improvements to systems and resources.
• Lead recruitment, onboarding and HR administrative processes as required.
• Promote a positive team culture focused on patient experience, safety, and accountability.

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English Language and Maths

Desirable

• Evidence of further qualifications, e.g. NVQ Level 2-3

Experience

Essential

• Experience of working with the public
• Experience of administrative duties
• Experience of working in a health care setting
• Experience of leading/managing a team
• Excellent communication skills
• Strong IT skills

Desirable

• Experience of providing appraisal writing and staff development
• EMIS user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Eccleston Health Centre

Address

Raikes Road
Great Eccleston
Preston
PR3 0ZA

Employer's website

[Website not provided]