Information Developer (Technical Author)

CamWebDir; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Arm's Silicon Tech Comms team is seeking an Information Developer to shape how users discover telemetry capabilities by blending content strategy, architecture and user experience.

You will work across engineering, product management, support and UX to deliver a cohesive customer experience and forward-thinking documentation.

This role embraces modern information development and AI-enabled documentation practices, in a fast-moving environment where priorities evolve and collaboration is essential.

Qualifications

• Familiarity with user-centred content design, information architecture, and developer or customer experience.
• Comfortable with docs-as-code and content tooling, including Git-based workflows.
• Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.
• Influence without direct authority across multiple teams and fields to balance user requirements and business objectives.
• Experience working closely with hardware and software engineers on complex technical topics.
• Have built relationships and credibility across technical and non-technical teams.
• Have operated effectively with incomplete information and evolving requirements.

Responsibilities

• Implement the content strategy and information experience for Arm Telemetry.
• Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.
• Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.
• Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.
• Be comfortable and deliver in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.
• Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.

Skills

Content strategy

Information architecture

Docs-as-code

Git-based workflows

Cross-functional influence

Problem solving

Hardware/software collaboration

Tools

Git

Job description

Information Developer (Technical Author)

Job Overview
Are you passionate about creating exceptional content experiences and curious about how sophisticated technologies come together?
We are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This captivating opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.
Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull in the same direction to deliver a consistent and effective customer experience.
You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.

Responsibilities

• Implement the content strategy and information experience for Arm Telemetry.


• Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.


• Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.


• Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.


• Be comfortable and deliver in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.


• Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.

Key skills and competencies:

• Familiarity with user-centred content design, information architecture, and developer or customer experience.


• Comfortable working with docs-as-code and content tooling, including Git-based workflows.


• Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.


• Influence without direct authority across multiple teams and fields to balance user requirements and business objectives.


• Experience working closely with hardware and software engineers on complex technical topics.


• Have built relationships and credibility across technical and non-technical teams.


• Have operated effectively with incomplete information and evolving requirements.

Nice to have:

• Experience in telemetry, performance analysis, or related domains.


• Awareness of Arm technologies, silicon, and software development ecosystems.


• Knowledge of structured authoring, componentised content models, and content reuse strategies.

You might have a relevant degree or post-grad qualification — but it’s not crucial. We value strong experience in Technical Communications or Information Development just as much.
Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.

Reasonable Accommodations

We are committed to crafting an inclusive working environment. If you need any reasonable adjustments during the recruitment process or to perform the role, we will work with you to understand and support your needs.

In Return

This role offers the opportunity to cultivate a strategic area of Arm's developer experience and influence how users interact with telemetry technologies across the ecosystem.

Additional Information

Please note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the UK without relying on sponsorship by Arm.

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Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.