Information Communications Technician Apprentice

Getting In Limited; Chipping Barnet; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading company in the IT sector is seeking an Information Communications Technician Apprentice. This role involves supporting the technical team, providing technical support, and maintaining IT systems. The apprentice will gain hands-on experience with various technologies while receiving structured training. Ideal for those looking to start their career in IT with a strong emphasis on practical skills and customer service.

Qualifications

• Strong communication and IT skills required.
• Attention to detail and problem-solving abilities essential.

Responsibilities

• Respond to Helpdesk requests remotely.
• Assist with hardware and software repairs.
• Maintain network documentation and reporting.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Analytical skills

Team working

Education

Information Communications Technician Level 3 Apprenticeship Standard

Job description

What do you want to search? Keyword Apprenticeship Type Location

Information Communications Technician Apprentice

Information Communications Technician Apprentice

, Apply From: 17/05/2025

Learning Provider

Delivered by SOLVEWAY LIMITED

Employer

CERULEAN SOLUTIONS LTD

Vacancy Description

Supporting the Technical Team, you will work alongside experienced IT professionals to assist in providing technical support to our clients, troubleshoot issues, and maintain essential IT systems, workshop repairs and commissioning of equipment, deliveries and updating documentation.

You will be exposed to a range of technologies including networking, wireless, servers, desktop devices, and a range of software platforms, alongside the structured training program in conjunction with Apprenticeship Training.

Key responsibilities:

• Respond to Helpdesk requests remotely
• Help desk calls –taking help desk calls; logging and tracking calls
• Hardware and software repairs in a workshop facility Installation of hardware and software
• Maintain network documentation and reporting
• Assisting with sourcing spare parts and replacement equipment
• Assisting Technical team with maintenance tasks and installs

Key Details

Vacancy Title

Information Communications Technician Apprentice

Employer Description

Cerulean Solutions is an Information Technology company providing integrated solutions for small to medium sized businesses. The company has been trading since 2000 and has developed a strong client base. Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.

Vacancy Location

120 Cockfosters Road EN4 0DZ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000320411

Key Dates

Apply From

17/05/2025

Closing Date For Applications

2025-06-24 23:59:59

Interview Begin From

Possible Start Date

2025-06-25 00:00:00

Training

Training to be Provided

Information Communications Technician Level 3 Apprenticeship Standard:

• The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date; however, training is typically 1 day per week

Training Modules Covered:

• CompTIA A+
• Microsoft Azure AZ-900

Learning Provider

SOLVEWAY LIMITED

Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

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