Information And Reporting Officer (0.6Fte)

Liverpool John Moores University; Liverpool; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Pension scheme

Induction and development support

Family-friendly policies

Job summary

Liverpool John Moores University (LJMU) is recruiting an Information and Reporting Officer to join the Awards section of the Registry Services Team. You will support institutional awards and graduation processes, liaise with faculties and external stakeholders, and contribute to guidance, training, and project activity.

The role requires experience in higher education administration, excellent communication, and the ability to work under pressure while delivering accurate results.

Qualifications

• Experience of administrative work within higher education.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines.
• Able to work with multiple teams and stakeholders.

Responsibilities

• Support institutional awards and graduation processes.
• Liaise with Faculties, Professional Service Teams and external stakeholders.
• Develop and deliver guidance and training on graduation and awards processes.
• Support project activity and represent Registry Services within cross-University groups.
• Manage a complex workload with large data sets, maintaining high accuracy.

Skills

Higher education admin

Communication skills

Attention to detail

Problem solving

Team collaboration

Job description

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

We are seeking to recruit an experienced and motivated Information and Reporting Officer to join the Awards section of the Registry Services Team. This role is part of a team that supports the delivery of key business processes relating to assessment and examinations, progression, awards, certification and graduation.

You will have specific responsibility for supporting institutional awards and graduation processes and be required to liaise with Faculties, Professional Service Teams and external stakeholders to ensure clear communication across the institution to support the efficient delivery of the awards processes.

Working both independently and as part of a wider team, you will be responsible for managing a complex workload working with large data sets, meeting strict deadlines and maintaining a consistently high level of accuracy and attention to detail. You will also contribute to the development and delivery of guidance and training on graduation and awards processes, support project activity, and represent Registry Services within cross-University working groups.

Experience of administrative work within higher education is required. Experience of delivering customer orientated services is essential, alongside excellent verbal and written communication skills. You should be able to demonstrate good evaluation and problem solving skills and will be required to work closely with all the teams within the department but also to work/act on your own initiative. This is a busy department with lots of conflicting demands so the ability to work well under pressure is essential.

In return, we offer an excellent benefits package including:

• generous annual leave entitlement
• pension scheme
• induction and development support
• family-friendly policies

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

LJMU values diversity and provides a supportive and inclusive environment where everyone can fulfil their potential.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.