Industrial Placement - Aftersales

Bentley Motors Limited; Crewe; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Starting salary £25,500

Mentorship from 121 manager

35 days’ holiday inclusive of bankHols

Job summary

Bentley Motors Limited in Crewe announces an Industrial Placement Student role based at the Dream Factory campus. You will join the Aftersales - Service Quality and Customer Services team and work across the global retailer network to support customer satisfaction and vehicle quality.

You'll gain hands-on exposure to luxury automotive engineering, receive mentorship from senior engineers, and rotate across business areas during the placement.

Qualifications

• On track to achieve a 2:1 in Automotive, Mechanical, Electrical or Electronic Engineering
• Strong communication and problem solving skills
• Team player with interest in automotive technology

Responsibilities

• Work with engineers to resolve technical concerns on customer vehicles in the global retailer network
• Ensure quality is maintained in future Bentley products and identify Priority Customer Concerns
• Support creation of presentations to deliver to Senior Managers and the Board
• Collaborate with other areas of the business and participate in cross-functional problem solving
• Apply technological innovations to support efficient repair strategies

Skills

Great communication

Problem solving

Presentation

Team worker

Interest in automotive technology

Education

2:1 in Automotive Engineering

2:1 in Mechanical Engineering

2:1 in Electrical or Electronic Engineering

Job description

• Interest in automotive technology desired

Salary: £25,500

Start Date: Monday 16th August 2027 – Friday 4th August 2028

Location: Based in Crewe, Cheshire, CW1 3PL.

Work Arrangement: Hybrid working

Entry Requirements: See ‘What we’re looking for’ section

Our Industrial Placement Programme

As part of Bentley’s annual Early Careers intake, you’ll join a community of around 93 trainees including Industrial Placements, Graduates, and Apprentices.

During your placement, you’ll be based at our Bentley Campus “Dream Factory”.

• CSR and outreach activities
• Opportunities to participate in charity events, community projects, and social committees
• Masterclasses, development workshops, and social events
• Inclusivity networks and peer support groups
• Placements and rotations across different areas of the business that interest you

About the role

As an Industrial Placement Student at Bentley, you will play a key part in Bentley’s journey to create extraordinary vehicles for our customers. Based out of our state-of-the-art headquarters in Crewe, you will:

• Work within the Aftersales - Service Quality and Customer Services Department
• Gain exposure to the best luxury cars in the world, whilst working alongside and being mentored by Automotive engineering professionals
• Gain invaluable experience collaborating with different business areas and ensuring customer satisfaction in our global retailer network

Your main responsibilities include, but are not limited to

• Working in collaboration with the engineers to resolve technical concerns on customer vehicles in the global retailer network
• Ensuring quality is maintained in future Bentley products with the identification of Priority Customer Concerns
• Support with the creation of presentations to deliver to Senior Managers and the Board
• Collaborate with other areas of the business, participating in cross-functional problem solving
• The application of technological innovations, to support efficient repair strategies

About the Department

The Service Quality and Customer Services Department is responsible for resolving customer related Bentley product technical problems, customer satisfaction topics and the production of all digital owner media. The successful candidate will be coached and mentored by technical experts gaining invaluable skills and experience in a fast-paced environment.

What we are looking for

The successful candidates will be on track to achieve a 2:1 in the following degrees: Automotive, Mechanical, Electrical or Electronic Engineering or other associated disciplines.

Skills required for the role

• Great communication skills
• Problem solving skills
• Presentation skills
• Team worker
• Interest in automotive technology desired

What we offer

• A starting salary of £25,500
• Support from our Early Careers team and 121 manager mentorship
• 35 days’ holiday inclusive of bank holidays
• 10% pension contribution with life assurance benefits
• Learning and development opportunities

Right To Work

To be eligible for an Early Careers programme you must have a legal right to work in the UK for the duration of the placement or graduate scheme. We welcome students who have Settled Status, a Tier 4 Visa, or a Graduate Visa. We are unable to offer sponsorship for our Early Careers positions.

#BelongingAtBentley

Motivated to be the most diverse, inclusive luxury car company, we are committed to fostering an inclusive environment where all individuals are respected, valued, and empowered.

We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.

Working at Bentley

To learn more about what life is like working at Bentley, and our assessment process.

Closing date: 23rd October 2026