Industrial Cleaning Team Lead: Safety, Growth & Excellence

OCS Group limited

Chippenham

On-site

GBP 28,000 - 36,000

Full time

3 days ago

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Job summary

OCS UK & Ireland seeks a proactive Team Leader to develop and maintain industrial cleaning procedures, lead teams to meet contract standards, and respond quickly to service shortfalls. You will ensure health and safety compliance, manage resources, and support staff development within a dynamic facilities management environment.

The role emphasizes leadership, rigorous HSE practices, and effective communication with clients to uphold service quality and customer satisfaction across sites in the

Qualifications

Experience in cleaning practices with BICSc or NVQ Level 3.
Strong leadership and customer service focus.
Good IT skills and ability to follow instructions.

Responsibilities

Develop and maintain procedures and resources for delivering industrial cleaning.
Lead teams to meet contract specifications and standards.
Respond promptly to service shortfalls via the helpdesk for reactive works.
Coordinate reactive/special cleans, confirming customer requirements and costs.
Maintain health, safety, certificates and documentation for areas of responsibility.
Ensure PPE and risk assessments are up to date; conduct monthly audits and address corrective actions.
Oversee recruitment, performance reviews, training and development; conduct regular 121s and wellbeing chats.

Skills

Leadership

Team management

Communication

IT skills

Education

BICSc or NVQ Level 3

Job description

The role emphasizes leadership, rigorous HSE practices, and effective communication with clients to uphold service quality and customer satisfaction across sites in the

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