Individual Giving Executive

Rainbow Trust Children's Charity; Leatherhead; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension

Life insurance

Flexible working hours

Annual leave 25 days + holidays

Employee Assistance Programme

Blue Light Card

Bike to work

Season ticket loan

Payroll giving

Recruitment bonus

Training & development

Job summary

Rainbow Trust Children’s Charity is seeking an Individual Giving Executive in Leatherhead, Surrey to drive donor campaigns and strengthen supporter relationships. You will report to the Individual Giving Manager and collaborate with external partners across direct mail, digital, and telemarketing to attract, retain, and inspire donors.

The role offers hands-on experience in direct marketing, donor communications and project management, with opportunities to develop data-driven fundraising

Qualifications

• Motivating communicator with ability to build relationships with supporters and stakeholders.
• Thrives in a busy environment handling multiple priorities.
• Excellent and creative written communication skills.
• Confident with MS Office; some database experience beneficial.

Responsibilities

• Plan, deliver, and evaluate fundraising campaigns across multiple channels.
• Grow and retain the community of supporters; ensure they feel valued and engaged.
• Gain hands-on experience in supporter communications, project management and data-driven fundraising.

Skills

Communication

Motivation

Multitasking

MS Office

Data handling

Job description

Location: Leatherhead, Surrey

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for someone who is passionate about inspiring people to support our work with seriously ill children and their families. As an Individual Giving Executive, you will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged.

About the role:

Reporting to the Individual Giving Manager, and working closely with external partners, the Individual Giving Executive will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged. The post holder will contribute to the planning, delivery, and evaluation of fundraising campaigns across multiple channels, including direct mail, digital, and telemarketing.

This role offers an exciting opportunity to develop expertise in direct marketing and individual giving fundraising, working on a variety of campaigns designed to attract, retain, and inspire donors.

You will gain hands‑on experience in supporter communications, project management, and data‑driven fundraising, helping to shape effective appeals and engagement strategies. Your creativity and attention to detail will help ensure our messages reach the right people in the right way, building lasting relationships with supporters.

What we’re looking for:

• A motivating and persuasive communicator – you have the ability to motivate others and build and maintain effective working relationships with customers/supporters. You are passionate about inspiring people to support our work, and you understand that building rapport and developing relationships with supporters, suppliers and stakeholders is essential
• You thrive working in a busy environment on multiple priorities simultaneously –results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Excellent and creative written communication skills
• Confident use of MSOffice and some experience of using a database would be beneficial but not necessary–you are organised, have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

We’re proud to be a Two-Star Best Companies Top 50 mid‑sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life‑threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.