Independent EAP Counsellor (Durham, County Durham, UK)

JR United Kingdom; North East; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading health company seeks an Independent EAP Counsellor to provide essential face-to-face counseling services to clients. This role involves managing referrals and collaborating with the Case Management team, requiring significant experience and relevant qualifications. Ideal candidates should have strong IT and interpersonal skills, with a focus on short-term solutions in the EAP context.

Qualifications

• Accredited practitioner or equivalent required.
• 3 years post-qualification experience with 450+ counseling hours.
• Ability to work within a short-term counseling model.

Responsibilities

• Manage online referrals promptly.
• Provide short-term counseling to clients.
• Report risk events to the Case Management Team.

Skills

IT literacy

Understanding of organizational dynamics

Ability to work collaboratively

Education

BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent

Diploma level qualification in counseling

Tools

Microsoft Word

Job description

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Independent EAP Counsellor (Durham, County Durham, UK), durham

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Client:

TELUS Health

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

About TELUS Health

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

• Manage online referrals promptly
• Provide short-term counseling to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Qualifications and Requirements:

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
• If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
• Ability to work within a short-term counseling model in an EAP context
• Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
• IT literacy, including proficiency with Microsoft Word, email, and online systems
• Understanding of organizational dynamics and workplace issues
• Ability to work collaboratively with the Case Management team