Accredited Counsellor - EAP

Optima Health (OH&W); United Kingdom; Remote; GBP 35,000 - 41,000; Part time

Job summary

Join a leading health service company as an Accredited Counsellor, offering critical support to employees facing personal or work-related issues. This flexible role is homebased, requiring at least part-time hours with opportunities for development and a commitment to professional ethics. Work within a supportive multi-disciplinary team dedicated to improving workplace wellbeing across the UK.

Benefits

25 days annual leave plus bank holidays

Pension scheme

Health Cash Plan

Employee Assistance Programme

Career progression opportunities

Flu vaccination scheme

Qualifications

• Minimum 3 years counselling experience required.
• Accreditation with BACP or equivalent is a must.
• Experience in customer care or social work beneficial.

Responsibilities

• Provide assessments and ongoing counselling support by phone.
• Maintain confidential client records per regulations.
• Handle cases professionally adhering to ethics codes.

Skills

Counselling Experience

Professionalism

Education

Diploma in Counselling

Accreditation with BACP or equivalent

Tools

Word for Windows

Microsoft Outlook

Job description

Get AI-powered advice on this job and more exclusive features.

Job Title: Accredited Counsellor - EAP

Location: Homebased, UK

Salary: £35,000 pro rata per annum plus late shift allowance

Contract Type: Part Time or Full Time, Permanent

Hours: Minimum of 3 days per week. 7.5 hours per day between Monday - Friday (22.5 hours - 37.5 hours)

This role will require x1 late shift per week and x1 weekend every 10-12 weeks (working Saturday and Sunday between the hours of 08:00am-20:00pm)

Right to live and work within the UK is required for this role.

About Us

Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

Role Summary

Due to significant business growth, we are currently recruiting for an Accredited Employee Assistance Advisor to join our nationwide team. You will work as part of a multi-disciplinary professional team, delivering sessions, wellbeing assessments and appropriate follow-up action to employees with personal or work-related problems.

Main Duties And Responsibilities

• To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
• To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
• To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
• To provide positive help, assistance, and information to callers as appropriate to their requirements.
• To maintain confidential customer and client records in accordance with the Data Protection Act.
• To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
• To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.
  
  

Experience, Skills, And Knowledge Required For The Role

• Minimum of a Diploma in Counselling or higher
• Must be Accredited as an individual with the BACP or equivalent (NCPS- Professional Registrant/UKCP- Full Clinical Member)
• Minimum of 3 years counselling experience
• Experience working for an organisation as a Counsellor
• Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
• Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
• Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.
  
  

What Can We Offer You?

• Competitive salary
• 25 days annual leave, plus bank holidays
• Buy and sell holiday scheme
• Pension scheme
• Health Cash Plan
• Career progression opportunities
• Employee Assistance Programme
• Cycle to work scheme
• Eye care test vouchers
• Flu vaccination scheme
• Employee discount scheme
• Life assurance
• Professional registrations fees paid
• Clinical Training Academy
  
  

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Please note that all salaries are displayed as full time equivalent.

INDOP2

All salaries are displayed as Full Time Equivalent (FTE)

Documents

• JD0041 Employee Assist Advisor.pdf (104.68 KB)
• Apply Now

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Optima Health (OH&W) by 2x

Get notified about new Counselor jobs in United Kingdom.

Client Care Counsellor UK (Remote - Full Time)

Glasgow, Scotland, United Kingdom 1 month ago

Independent EAP Counsellor (Darlington, England, UK)

Darlington, England, United Kingdom 1 week ago

Independent EAP Counsellor (Cambridge, UK)

Cambridge, England, United Kingdom 1 week ago

Independent EAP Counsellor (Hitchin, England, UK)

Hitchin, England, United Kingdom 1 week ago

Independent EAP Counsellor (Benfleet, England,UK)

Independent EAP Counsellor (Durham, County Durham, UK)

County Durham, England, United Kingdom 1 week ago

Independent EAP Counsellor (Bangor, Gwynedd, UK)

Manchester, England, United Kingdom 1 week ago

Volunteer Counsellor who can work Online or In person | Chronically Marvellous

Hampton, England, United Kingdom 1 week ago

Senior CBT Therapist - Mental Health Remote

Qualified Cognitive Behavioural Therapist (CBT) - Remote

London, England, United Kingdom 5 days ago

Child and Adolescent CBT Therapist - Independent Practitioner Network

Volunteer International Remote Trauma Therapist for Palestine Work | Keys Foundation

London, England, United Kingdom 6 days ago

In Person Network CBT Therapist - Scotland

Volunteer Qualified Counsellors and Therapists needed for Trans+ Charity | Beyond Reflections

Southampton, England, United Kingdom 1 week ago

Senior Occupational Therapist Case Manager

London, England, United Kingdom 1 week ago

West Midlands, England, United Kingdom 1 week ago

In Person Network CBT Therapist - Northern Ireland

Down, Northern Ireland, United Kingdom 4 days ago

Senior Social Worker, LONDON BOROUGH OF HACKNEY

Hackney, England, United Kingdom 2 weeks ago

Chinley, England, United Kingdom 1 week ago

Social Worker / Mental Capacity Assessor

Manchester Area, United Kingdom 23 hours ago

Social Worker / Mental Capacity Assessor

Stafford, England, United Kingdom 1 week ago

Social Worker – Countywide Enhanced Support Inreach

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.