Independent EAP Counsellor

JR United Kingdom; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company providing EAP services is seeking experienced counselors to join their Clinical Affiliates Network. The role focuses on delivering short-term counseling services to clients, effectively managing online referrals, and collaborating with the Case Management team. Applicants must be accredited practitioners or hold a diploma with significant counseling experience.

Qualifications

• 3 years post-qualification experience and 450+ counseling hours.
• Fluent in languages like Bulgarian, Ukrainian, or Portuguese.
• Must understand workplace issues.

Responsibilities

• Manage online referrals promptly.
• Provide short-term counseling to clients.
• Report risk events to the Case Management Team.

Skills

IT literacy

Organizational understanding

Collaborative skills

Education

Diploma level qualification

Accredited practitioner (BACP/UKCP/COSCA/BPS/NCS/BABCP)

Tools

Microsoft Word

Online systems

Job description

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We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

• Manage online referrals promptly
• Provide short-term counseling to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Qualifications and Requirements:

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
• If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
• Ability to work within a short-term counseling model in an EAP context
• Must be fluent in either of these language- Bulgarian, Czech, Danish, Hungarian, Italian Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
• Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
• IT literacy, including proficiency with Microsoft Word, email, and online systems
• Understanding of organizational dynamics and workplace issues
• Ability to work collaboratively with the Case Management team