Independent EAP Counsellor

JR United Kingdom; Luton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in EAP services is seeking an Independent EAP Counsellor to deliver short-term counseling to client companies and their employees. This position involves managing online referrals and collaborating with the Case Management team, requiring strong qualifications and excellent communication skills.

Qualifications

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner preferred.
• 3 years post-qualification experience with 450+ counseling hours.
• IT literacy required, including proficiency with relevant software.

Responsibilities

• Manage online referrals promptly.
• Provide short-term counseling to clients.
• Report risk events to the Case Management Team.

Skills

Fluency in Bulgarian

Fluency in Czech

Fluency in Danish

Fluency in Hungarian

Fluency in Italian

Fluency in Romanian

Fluency in Ukrainian

Fluency in Welsh

Fluency in Mandarin

Fluency in Cantonese

Fluency in Portuguese

Fluency in Latvian

Fluency in Turkish

Fluency in Polish

Fluency in Lithuanian

Education

BACP/UKCP/COSCA/BPS, NCS, BABCP accreditation

Diploma level qualification

Tools

Microsoft Word

Email systems

Online systems

Job description

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Independent EAP Counsellor, luton, bedfordshire

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Client:

TELUS Health

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

About TELUS Health

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

• Manage online referrals promptly
• Provide short-term counseling to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Qualifications and Requirements:

• BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
• If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
• Ability to work within a short-term counseling model in an EAP context
• Must be fluent in either of these language- Bulgarian, Czech, Danish, Hungarian, Italian Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
• Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
• IT literacy, including proficiency with Microsoft Word, email, and online systems
• Understanding of organizational dynamics and workplace issues
• Ability to work collaboratively with the Case Management team