Independent Advocate

POhWER; Greater London; Remote; GBP 23,000 - 24,000; Full time

Job summary

Join a dynamic team dedicated to empowering individuals as an Independent Advocate. This role offers the chance to make a real difference in the lives of vulnerable adults facing health and social care challenges. You will provide vital support, advocate for clients, and collaborate with various organizations to ensure their voices are heard. With a focus on flexibility and excellent communication, you'll thrive in a fast-paced environment while enjoying generous benefits such as annual leave, a healthcare plan, and professional development opportunities. If you're passionate about advocacy and making a positive impact, this is the perfect opportunity for you.

Benefits

25 days annual leave + Bank holiday

Discretionary shutdown days at Christmas

Cash Wellbeing Healthcare Plan

Auto enrolment Pension plan

Death in service cover

Bike to work scheme

Qualifications

• Strong communication and time management skills for remote work.
• Experience in advocacy or similar roles within health or social care.

Responsibilities

• Provide support to vulnerable adults facing health and social care challenges.
• Deliver persuasive representations and collaborate with organizations.

Skills

Communication Skills

Time Management

Attention to Detail

Education

Advocacy Qualification (IAP)

City and Guilds Level 3 National Advocacy Qualification (NAQ)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Client Management Databases

Job description

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Surrey!

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm

Location: Home based with travel around the Surrey Bourgh.
(Applicants must live within the area; have a full driver’s licence and access to their own transport, expenses to be paid from the Surrey Border.)

Salary: £23,088.00 - £23,292 per annum, dependent on experience

Contract Type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan.
• Death in service cover.
• Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 14th March 2025 - We reserve the right to close this vacancy early.

Interview Date: TBC

For an informal discussion please contact 0300 456 2370 and ask for a call back from Elizabeth Tresidder.

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive About Disability scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.