Inclusion Support Officer- Staffordshire University Academy

Wollborg Michelson Personnel Service Inc; Cannock; On-site; GBP 26,000 - 28,000; Full time

Job summary

Wollborg Michelson Personnel Service Inc is recruiting an Inclusion Support Officer for Staffordshire University Academy. This permanent, term-time role supports safeguarding, welfare and inclusion within the pastoral team, working 37 hours a week (Mon-Fri).

The post involves acting as a point of contact for safeguarding, maintaining records, attending meetings, and supporting vulnerable students with reintegration after absences, in a collaborative school environment.

Qualifications

• Experience of working with vulnerable children or young people (education or similar setting).
• A good understanding of safeguarding and child protection procedures.
• Strong communication skills, with the ability to build trusting relationships with students, families, and staff.
• Organised and reliable, with the ability to manage records accurately and handle sensitive information.

Responsibilities

• Act as a key point of contact for safeguarding and welfare concerns
• Respond promptly and appropriately to safeguarding issues
• Maintain accurate safeguarding records in line with statutory guidance
• Escalate concerns to the DSL/DDSL and external agencies as required
• Carry out safe and well visits when appropriate
• Attend safeguarding, child protection and welfare meetings
• Support vulnerable students, including looked-after children, young carers, and those in crisis
• Assist with student reintegration following absence, suspension, or alternative provision
• Communicate professionally with parents/carers on safeguarding matters
• Provide consistent, trusted support for identified students

Job description

Inclusion Support Officer

Staffordshire University Academy,

Location: Staffordshire University Academy

Contract: Permanent, term time only + inset days + 10 days

Work pattern: 37 hours per week, Monday to Friday

Salary: Grade 6 (SCP 9-15) pro rata (£25,691 - £28,297)

Start date: 2nd November 2026

Why here, why now?

Staffordshire University Academy is a rapidly improving academy, and due to increased student numbers Team SUA is looking to appoint a committed and compassionate Inclusion Support Officer to join our dedicated pastoral team.

We believe every young person deserves to feel safe, supported and able to thrive. If you are passionate about helping young people overcome barriers and reach their potential, this is a role where you will make a meaningful difference every single day.

About the role:

As an Inclusion Support Officer, you will play a vital role in our pastoral provision. Your responsibilities will include:

• Act as a key point of contact for safeguarding and welfare concerns
• Respond promptly and appropriately to safeguarding issues
• Maintain accurate safeguarding records in line with statutory guidance
• Escalate concerns to the DSL/DDSL and external agencies as required
• Carry out safe and well visits when appropriate
• Attend safeguarding, child protection and welfare meetings
• Support vulnerable students, including looked‑after children, young carers, and those in crisis
• Assist with student reintegration following absence, suspension, or alternative provision
• Communicate professionally with parents/carers on safeguarding matters
• Provide consistent, trusted support for identified students

What we’re looking for:

We’re seeking someone who is:

• A caring, calm professional with a strong commitment to student wellbeing and inclusion
• Experience of working with vulnerable children or young people (education or similar setting)
• A good understanding of safeguarding and child protection procedures
• Strong communication skills, with the ability to build trusting relationships with students, families, and staff
• Organised and reliable, with the ability to manage records accurately and handle sensitive information

Proactive, resilient, and able to work both independently and as part of a pastoral team

Why join Staffordshire University Academy?

• A friendly, supportive and collaborative team
• A rapidly improving academy with a clear vision and strong values
• Modern facilities and access to high‑quality resources
• Excellent professional development opportunities
• A positive working environment that prioritises staff wellbeing
• The chance to play a meaningful role in shaping young people’s futures

We warmly welcome visits to the academy — come and see what makes SUA a great place to work.

Safeguarding statement:

Staffordshire University Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment.

This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Applicants will be required to disclose all unspent and unfiltered spent reprimands, cautions and convictions.