Inbound Sales Specialist

Tate Recruitment; Northampton; Hybrid; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Uncapped commission

Hybrid working after probation

Warm inbound leads – no cold calling

Job summary

Tate Recruitment is recruiting an Inbound Sales Specialist for Northampton. You’ll handle warm inbound enquiries, provide tailored quotations and guide customers to order completion in a hybrid setup after a probation period.

The role focuses on building long-term relationships, identifying growth opportunities, and delivering consultative solutions with a strong emphasis on service over hard selling.

Qualifications

• Previous sales experience.
• Strong relationship-building and communication skills.
• Consultative approach to understanding customer needs.
• Confident in preparing quotations and closing sales.
• Commercially aware with ability to spot growth opportunities.
• Self-motivated, proactive and keen to develop long-term relationships.
• Ability to manage multiple opportunities and prioritise effectively.

Responsibilities

• Manage inbound sales enquiries from new customers.
• Prepare quotations and provide tailored product recommendations.
• Guide customers through the sales journey from enquiry to order completion.
• Build relationships that drive repeat business and loyalty.
• Develop transactional customers into managed accounts.
• Understand customer challenges and offer consultative solutions.
• Collaborate with suppliers, manufacturers and internal teams to deliver excellent service.
• Maintain accurate records and manage activity in the CRM.

Skills

Sales experience

Relationship-building

Communication skills

Consultative selling

Quotation preparation

Commercial awareness

Self-motivation

Multi-opportunity management

Job description

Inbound Sales Specialist (warm leads, no cold calling!)

Northampton (Hybrid after probation)

Are you a driven sales professional who enjoys building relationships, uncovering customer needs and turning enquiries into long-term business partnerships?

If you're naturally curious, commercially minded and thrive on providing solutions rather than hard selling, this could be the perfect next step.

We're recruiting on behalf of a multi-award-winning and growing business that has built an outstanding reputation within its sector. Due to continued success, they're looking for a Sales Executive to join their team and play a key role in converting warm inbound opportunities into loyal, long-term customers.

This isn't a cold-calling role. You'll be working with a steady flow of inbound enquiries, providing product quotations, advising customers on the best solutions for their needs, and managing the sales process through to completion.

You'll also have the opportunity to nurture customers, developing deeper relationships and identifying opportunities to grow accounts over time.

The Role

• Managing inbound sales enquiries from new customers
• Preparing quotations and providing tailored product recommendations
• Guiding customers through the sales journey from initial enquiry to order completion
• Building strong relationships that encourage repeat business and long-term loyalty
• Taking transactional customers and developing them into managed accounts
• Understanding customer challenges and offering consultative solutions
• Working closely with suppliers, manufacturers and internal teams to deliver exceptional customer service
• Maintaining accurate records and managing activity through the CRM system

About You

• Previous experience in sales
• Strong relationship-building and communication skills
• A consultative approach with the ability to understand customer needs and recommend appropriate solutions
• Confident preparing quotations and closing sales opportunities
• Commercially aware with a natural ability to spot opportunities for growth
• Self-motivated, proactive and keen to develop long-term customer relationships
• Comfortable managing multiple opportunities and prioritising effectively

What's in it for you?

• Uncapped commission
• Hybrid working after probation
• Warm inbound leads – no cold calling
• Genuine opportunity to grow and develop your career
• Supportive, collaborative team environment