Inbound Sales Advisor - Uncapped Bonus & Career Growth

Concentrix; Sheffield; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bonus potential

Career development

Concentrix University

Staff discounts

Job summary

Concentrix is hiring an Vodafone Inbound Sales Advisor in Sheffield to handle inbound customer calls, drive retentions, and upsell products. The role is site-based at 2 Nunnery Court, Sheffield. It offers a starting salary of £26,520 with an uncapped bonus potential and structured rotational shifts across weekdays and weekends.

Training is provided, with opportunities for career development through Concentrix University. Benefits include family discounts on plans and appliances.

Qualifications

• Excellent interpersonal and communication skills.
• Computer literate with the ability to navigate multiple systems.
• Clear criminal and credit records.
• Ability to provide reference within last 3 years of employment.
• Ability to multitask and work as part of a great team.

Responsibilities

• Handle inbound calls from customers currently within the last 6 months of their contracts and assist with retentions.
• Sell additional products and services as required.
• Handle brand-new customers and provide exceptional service.
• Work a 40-hour week on a rotational shift pattern between 8am-10:15pm weekdays and 8am-8pm weekends.

Skills

Interpersonal skills

Communication skills

Computer literacy

multitasking

Team player

Job description

Concentrix is hiring an Vodafone Inbound Sales Advisor in Sheffield to handle inbound customer calls, drive retentions, and upsell products. The role is site-based at 2 Nunnery Court, Sheffield. It offers a starting salary of £26,520 with an uncapped bonus potential and structured rotational shifts across weekdays and weekends.

Training is provided, with opportunities for career development through Concentrix University. Benefits include family discounts on plans and appliances.