Inbound Sales Advisor

Concentrix; Sheffield; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Career development

Concentrix University

Staff discounts

Résumé du poste

Concentrix is hiring an Vodafone Inbound Sales Advisor in Sheffield to handle inbound customer calls, drive retentions, and upsell products. The role is site-based at 2 Nunnery Court, Sheffield. It offers a starting salary of £26,520 with an uncapped bonus potential and structured rotational shifts across weekdays and weekends.

Training is provided, with opportunities for career development through Concentrix University. Benefits include family discounts on plans and appliances.

Qualifications

• Excellent interpersonal and communication skills.
• Computer literate with the ability to navigate multiple systems.
• Clear criminal and credit records.
• Ability to provide reference within last 3 years of employment.
• Ability to multitask and work as part of a great team.

Responsabilités

• Handle inbound calls from customers currently within the last 6 months of their contracts and assist with retentions.
• Sell additional products and services as required.
• Handle brand-new customers and provide exceptional service.
• Work a 40-hour week on a rotational shift pattern between 8am-10:15pm weekdays and 8am-8pm weekends.

Connaissances

Interpersonal skills

Communication skills

Computer literacy

multitasking

Team player

Description du poste

Take steps towards a new career today!

About us…

Working with us is more than just a job. It’s work you can feel proud of!

We’re looking for passionate, caring & experienced people to join our Vodafone Inbound Sales team in our Sheffield Office! We are offering a fantastic opportunity to work on behalf of one of the UK’s biggest Telecommunications company Vodafone!

• Excellent starting salary of £26,520 plus opportunity to earn Bonus which is uncapped average earnings of £716 a month!
• Role is site based 2 Nunnery Court, Sheffield S2 5DG
• Rotational Shift pattern. You will work 40 hrs per week between the hours of Monday - Friday 8am-10:15pm & Saturday - Sunday 8am-8pm

As a Vodafone Inbound Sales Advisor, You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!

Benefits of being an Inbound Sales Advisor:

• Full training provided
• Fantastic Career Development opportunities and access to our fantastic Concentrix University portal
• Exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!
• Exclusive discounts on broadband, mobile, TV channels, and more, including

family & friends deals"

• Refer a friend incentive!

What you’ll need…

• Individuals with excellent interpersonal and communication skills.
• Computer literate, with the ability to navigate multiple systems efficiently
• Clear criminal and credit records
• Ability to provide reference within last 3 years of employment.
• Computer literate with the ability to multitask and use multiple systems at any one time.
• An ability to work as part of a great team

What are you waiting for?

We are…One Team. One Company. One Concentrix

Concentrix is an Equal Opportunity Employer

Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.