Inbound KYC - Analyst New London

Carta, Inc.; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Carta, Inc. in London is hiring a KYC Analyst – Inbound Compliance to own the KYC request lifecycle, and to be the primary compliance guide for clients.

You will review KYC documentation for AML/KYC compliance, maintain audit-ready records, and stay ahead of evolving global regulations to keep Carta’s posture up to date. 1–2+ years of regulatory experience is expected, ICA/ACAMS a plus but not required.

Qualifications

• Detail-oriented under pressure and able to handle high volumes.
• Confident in client conversations with senior stakeholders.
• 1-2+ years of regulatory experience with global KYC/AML frameworks.
• ICA/ACAMS certifications are a plus but not required.
• Proactive decision-maker with independent judgment.
• Experience with offshore entities (e.g., Cayman/Luxembourg) is a plus.

Responsibilities

• Own the KYC request lifecycle from intake to resolution.
• Be the client's compliance guide for global KYC requirements.
• Review and validate KYC documentation for AML/KYC compliance.
• Maintain airtight records in Carta's systems for audit trails.
• Monitor evolving KYC/AML regulations globally and apply updates.

Skills

Detail-oriented under pressure

Client-facing

Regulatory compliance experience

KYC/AML knowledge

Proactive decision-maker

Experience with offshore entities

Job description

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a KYC Analyst – Inbound Compliance, you'll work to:

• Own the KYC request lifecycle. Manage the intake, processing, and timely resolution of inbound KYC requests from clients and their counterparties — ensuring nothing falls through the cracks and every response meets the standard.
• Be the client's compliance guide. Serve as the primary point of contact for KYC inquiries, giving clients clear, confident answers on global KYC requirements so they can move their transactions forward.
• Uphold the regulatory bar. Review and validate KYC documentation for completeness, accuracy, and compliance with AML, KYC, and applicable international frameworks — and make the call when something doesn't pass muster.
• Keep records airtight. Maintain accurate, up-to-date records of all KYC requests and documentation in Carta's systems — so the team always has a clean audit trail.
• Stay ahead of a moving target. Monitor evolving KYC/AML regulations globally and apply updated requirements to daily work, ensuring Carta's compliance posture keeps pace with regulatory change.

The Team You'll Work With

You'll be joining our Inbound Compliance team.

This team sits at the front line of Carta's compliance function — managing the intake and resolution of KYC requests on behalf of some of the world's leading asset managers and private equity firms. You'll work in a high-volume, client-facing environment where accuracy, speed, and regulatory fluency aren't optional — they're the baseline.

Carta’s London and Denmark locations are a product of our 2022 acquisitions of Capdesk and Vauban. Now operating as one global Carta entity, our U.K. and Denmark locations will enhance the Carta platform with Capdesk and Vauban as proprietary products.Click the links to read more about the acquisition of Capdesk from Carta and Vauban from Carta

About You

• Detail-oriented under pressure. You catch what others miss — and you do it consistently, even when managing a high volume of concurrent requests against tight deadlines.
• Confident and client-ready. You can hold your own in KYC conversations with senior stakeholders and counterparties — assertive, professional, and knowing when to elevate versus when to resolve.
• 1-2+ years of regulatory experience. You have a working understanding of global KYC and AML frameworks and can apply them practically, not just cite them. AML/KYC certifications (ICA, ACAMS) are a plus but not required.
• A proactive decision-maker. You don't wait to be told what to do — you assess the situation, apply the right framework, and move forward with minimal supervision.
• Experienced in complex legal entities. Prior exposure to corporate banking, a legal service provider, or a fund compliance environment is a strong plus — particularly familiarity with offshore jurisdictions like Cayman or Luxembourg.

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [e-mail].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Carta’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.