In-Store Trade Specialist – B2B & Design

Williams-Sonoma, Inc.; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading furniture retailer in London is looking for a Trade Specialist to enhance trade sales performance. The role involves direct customer engagement on the sales floor and managing relationships with trade members. Candidates should have a high school diploma, retail sales experience, and excellent communication skills. This full-time position requires a proactive approach and a solution-focused mindset to drive business opportunities while delivering exceptional service standards.

Qualifications

• 1-2 years’ experience in retail sales, preferably specialty retail.
• 1-2 years’ experience in customer service.
• Proficient computer skills, including word processing and spreadsheet software.

Responsibilities

• Utilise effective selling techniques to achieve sales goals.
• Provide personalised customer service that exemplifies World-Class standards.
• Effectively manage leads and maintain trade relationships.

Skills

Retail sales experience

Customer service experience

Excellent communication skills

Ability to manage multiple priorities

Education

High school diploma or equivalent

Interior design certification

Tools

POS system

Word processing software

Spreadsheet software

Job description

A leading furniture retailer in London is looking for a Trade Specialist to enhance trade sales performance. The role involves direct customer engagement on the sales floor and managing relationships with trade members. Candidates should have a high school diploma, retail sales experience, and excellent communication skills. This full-time position requires a proactive approach and a solution-focused mindset to drive business opportunities while delivering exceptional service standards.