In-Store Sales Associate - Elevate Customer Experience

Clarks group; Derry/Londonderry; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Clarks is seeking a Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience while meeting set targets. You will represent the Clarks brand, stay updated on product knowledge, and maintain high retail standards both front and back of house.

The role involves contributing to KPI targets, using store technology to assist customers, and ensuring stock and visual merchandising are well managed. A smart appearance and adherence to policies are essential.

Responsibilities

• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.

Job description

Clarks is seeking a Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience while meeting set targets. You will represent the Clarks brand, stay updated on product knowledge, and maintain high retail standards both front and back of house.

The role involves contributing to KPI targets, using store technology to assist customers, and ensuring stock and visual merchandising are well managed. A smart appearance and adherence to policies are essential.