In-Store Customer Experience Specialist

WHSmith Careers; Lancashire; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Wellbeing support

Job summary

WHSmith Careers is hiring a Sales Assistant to deliver exceptional customer service in our store. You’ll work independently or with colleagues to uphold our store standards and help customers find what they need.

The role suits someone who loves helping customers, communicates confidently within a team, and stays flexible to meet store goals. Weekend availability and a friendly, positive attitude are essential.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith Careers is hiring a Sales Assistant to deliver exceptional customer service in our store. You’ll work independently or with colleagues to uphold our store standards and help customers find what they need.

The role suits someone who loves helping customers, communicates confidently within a team, and stays flexible to meet store goals. Weekend availability and a friendly, positive attitude are essential.