In-Store Kitchen Planner - Customer Experience

IKEA; Newcastle upon Tyne; On-site; GBP 25,290 - 30,910; Full time

Job summary

A leading home furnishing retailer in Newcastle upon Tyne is seeking a Kitchen Instore Planner to enhance the customer experience in kitchen planning. You will engage warmly with customers, offering innovative solutions and managing all aspects of their journeys from initial booking through payment. The ideal candidate enjoys working autonomously, has a flair for kitchen design trends, and is familiar with Microsoft Office. This full-time position offers a starting salary of £28,100 based on skills and experience.

Qualifications

• Ability to engage customers warmly and attentively.
• Experience in providing relevant solutions based on kitchen design trends.
• Strong organizational skills for managing appointments.

Responsibilities

• Responsible for the full customer experience from appointment to payment.
• Engage with customers to identify their needs and provide solutions.
• Stay up to date on IKEA Services and Product Range.

Skills

Listening to customer needs

Innovative solutions

Autonomy in managing appointments

Microsoft Office suite

Planning tools

Knowledge of kitchen design trends

Job description

A leading home furnishing retailer in Newcastle upon Tyne is seeking a Kitchen Instore Planner to enhance the customer experience in kitchen planning. You will engage warmly with customers, offering innovative solutions and managing all aspects of their journeys from initial booking through payment. The ideal candidate enjoys working autonomously, has a flair for kitchen design trends, and is familiar with Microsoft Office. This full-time position offers a starting salary of £28,100 based on skills and experience.