In-Store Customer Service Associate — Flexible Hours

Tesco UK; Elgin; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Disability Confident Leader

Job summary

Tesco UK in Scotland is hiring store colleagues to join an inclusive team. You’ll deliver friendly, natural service, get to know customers, and help across the store to drive great service and sales.

Hours are scheduled within availability windows with at least three weeks’ notice. We guarantee a minimum of 16 hours per week, with roles from 12 hours available, and flexible working discussions during your application.

Qualifications

• Provide friendly, natural service and get to know customers.
• Offer help with products and services when needed.
• Support across the store: shelf replenishment, checkout, online order picking, occasional delivery assistance.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Tesco UK in Scotland is hiring store colleagues to join an inclusive team. You’ll deliver friendly, natural service, get to know customers, and help across the store to drive great service and sales.

Hours are scheduled within availability windows with at least three weeks’ notice. We guarantee a minimum of 16 hours per week, with roles from 12 hours available, and flexible working discussions during your application.