In-Store Retail Specialist (Flexible Hours)

WHSmith; Lancashire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Employee discounts

Cycle to work

Paid annual leave

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service, work independently or as part of a team, and uphold our store standards. You’ll help customers find products, keep shelves tidy and presented, and contribute to a welcoming shopping environment.

We value a passion for customer experience, clear team communication, high standards, and adaptability to meet store goals. Flexible availability is required as stores operate 7am–9pm daily; experience in lone working is a

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service, work independently or as part of a team, and uphold our store standards. You’ll help customers find products, keep shelves tidy and presented, and contribute to a welcoming shopping environment.

We value a passion for customer experience, clear team communication, high standards, and adaptability to meet store goals. Flexible availability is required as stores operate 7am–9pm daily; experience in lone working is a