In-Store Apple Device Repair Technician

Select Tech Group; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Fantastic Employee discounts

Employee Incentives

Employee Assistance Programme (EAP)

Recognition of Long Service

Job summary

Select Technology Group, the leading Apple Premium Reseller in the UK and Ireland, seeks a dynamic Retail Service Technician in Ipswich. You will receive full on‑the‑job training with the aim of achieving ACiT within six months.

Join a motivated team focused on exceptional service and store performance, where every day brings new challenges and opportunities to showcase Apple expertise and customer care. You will work in a busy, customer‑facing environment and help ensure delighted customers and

Qualifications

• Must be 18 years or older and have the right to work in the UK.
• Willing to undergo full on‑the‑job training; ACiT within 6 months.
• Demonstrate passion, knowledge and determination for Apple products.
• Ability to provide outstanding customer service.

Responsibilities

• Maintain high store standards and provide exceptional service and repairs.
• Perform initial troubleshooting and book devices in for service.
• Carry out physical repair of iOS devices.
• Manage inventory and liaise with customers.
• Contribute to achieving store sales and service metrics.
• Work as part of a supportive team.

Job description

Select Technology Group, the leading Apple Premium Reseller in the UK and Ireland, seeks a dynamic Retail Service Technician in Ipswich. You will receive full on‑the‑job training with the aim of achieving ACiT within six months.

Join a motivated team focused on exceptional service and store performance, where every day brings new challenges and opportunities to showcase Apple expertise and customer care. You will work in a busy, customer‑facing environment and help ensure delighted customers and