In-Room Dining Server: Elevate Guest Stays

W Hotels; City of Edinburgh; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

World class training

Career opportunities

Wellness programmes

Staff discounts

Global exposure

Job summary

W Edinburgh is a luxury hotel brand seeking a dedicated In-Room Dining Server to join the team in Edinburgh. You will be responsible for delivering food and drinks to guests in their rooms, ensuring a welcoming and home-away-from-home experience for every stay.

We value detail-oriented individuals who excel in high-pressure environments, with strong communication skills and a genuine passion for hospitality and guest service.

Qualifications

• Detail-oriented and organized with strong multitasking ability.
• Ability to stay calm and focused under pressure.
• Capacity to prioritize tasks in a fast-paced setting.
• Confident interaction with guests and clear communication.
• Genuine passion for hospitality and guest service.

Responsibilities

• Ensure food and drinks are presented perfectly before serving.
• Serve courses and alcoholic beverages in guests' rooms.
• Answer questions on menu items, prep, modifications, and allergens.
• Communicate with kitchen about wait times, availability, and dietary needs.
• Maintain cleanliness of work areas, china, glassware and silverware.
• Restock items as needed.
• Present accurate checks and process payments.
• Follow health and safety guidelines and report incidents.

Skills

Organization

Multi-tasking

Calm under pressure

Prioritization

Guest interaction

Communication skills

Hospitality passion

Job description

W Edinburgh is a luxury hotel brand seeking a dedicated In-Room Dining Server to join the team in Edinburgh. You will be responsible for delivering food and drinks to guests in their rooms, ensuring a welcoming and home-away-from-home experience for every stay.

We value detail-oriented individuals who excel in high-pressure environments, with strong communication skills and a genuine passion for hospitality and guest service.