About the Role
The role exists to inspire people to live an active life and to role-model Virgin Active's values of Always learning, always improving; Inspiring People; Have fun; and Do the right thing. It brings to life the People Promise that the company is one team and wants people to always feel they can be themselves, while working hard and dreaming big. The role makes exercise and the member experience irresistible by delivering group fitness programmes in their truest essence and maximising growth in fitness services and capacity in group exercise studios. The role works across London and Collection clubs, partnering with the Head of Exercise Experience, Regional Group Exercise Managers, club teams and Head Office.
Key Responsibilities
- Deliver classes across London & Collection clubs and deliver the signature programme in VA brand wear or uniform, with the uniqueness that has given you a following.
- Receive 1-to-1 coaching and feedback through quality assurance assessments.
- Deliver training for specialised areas once in role for at least 3–6 months.
- Assist the Head of Exercise Experience with quality assurance and live assessments when necessary.
- Partner with the Head of Exercise Experience to give team members coaching and performance feedback when appropriate.
- Contribute to programming development and refreshes.
- Partner with Head Office, Regional Group Exercise Managers and club teams on public relations and marketing strategies.
- Establish and manage a social media profile in accordance with company guidelines and policy.
- Liaise with the Head of Exercise Experience to assess, monitor and improve programme delivery and support the team with “Experience Leader” responsibilities.
- Maintain minimum 75% class occupancy and score 80% or better in quality assurance assessments.
Required Experience & Qualifications
- Aligned experience in the formats taught.
- Ability to create meaningful programmes and encourage mindfulness of the people around you, including members and employees.
- Athlete and performer with a raw, magnetic personality.
- Passion for designing programmes as much as delivering them.
- People-focused, sincere, authentic, transparent and respectful.
- Confident and cool under pressure, self-assured and emotionally intelligent.
- Ability to inspire members and fellow teammates to push themselves to new heights, one class at a time.
- Ability to listen intently, receive feedback and actualise on it, and remain motivated to continually improve.
- Ability to speak eloquently when connecting with members and representing the Virgin Active brand.
- Level 3 in Fitness (or recognised instructor qualification) and first aid.
- Flexibility to work a non-traditional schedule.
Workplace
- London & Collection clubs
Salary