In Custody Careers Advisor (IAG)

Ingeus UK; Stockton-on-Tees; On-site; GBP 24,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Careers Information Advice and Guidance Advisor to support individuals in a custodial environment. This role is pivotal in empowering prisoners to identify their career aspirations and develop essential skills for successful reintegration into society. You will provide tailored advice through one-to-one sessions and group workshops, fostering genuine relationships and creating personalized learning plans. The position is demanding yet rewarding, offering the chance to make a life-changing impact on individuals' futures. Join a mission-driven team committed to transforming lives and building stronger communities.

Benefits

25 days of annual leave plus bank holidays

EAP Support programme

Private medical insurance

Life assurance

Community Giving (volunteering)

Eyecare vouchers

Exclusive discounts via Perks at Work

Cycle to Work scheme

Travel season ticket loan

Long service awards

Qualifications

• Experience in advising on career choices and training journeys.
• Strong communication skills to engage and motivate clients.

Responsibilities

• Deliver engaging sessions on employability skills and career planning.
• Build trusting relationships with participants for personal growth.

Skills

Career Guidance Experience

Communication Skills

IT Skills

Administrative Skills

Education

IAG Qualification

Job description

In Custody Careers Advisor (IAG)

Salary: From £24,806 plus benefits
Location: HMP Holme House (Stockton On Tees)

Contract: Permanent

We’re looking for a dedicated Careers Information Advice and Guidance Advisor to join our team - a crucial role in supporting individuals inside a custodial setting by providing tailored career advice, guidance, and support. This role aims to empower prisoners to identify their career aspirations, develop their skills, and leverage their strengths to prepare for successful reintegration into society upon release.

About the Role:

You will provide tailored careers advice and guidance to prisoners through both one-to-one sessions and group workshops. You will create and manage personalised learning plans to help prisoners to identify and work towards their goals during custody and in preparation for release. Your role will support rehabilitation by equipping individuals with the skills, qualifications, and opportunities needed to secure employment or further training upon release.

You will organise opportunities for prisoners to connect with employers and participate in employment related activities. Through your support, prisoners will be encouraged to take meaningful steps towards long-term career development and positive reintegration into the community.

This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps towards transforming their life, the impact is truly life-changing—for them and for you.

What You'll Be Doing:

• Facilitation: Delivery of engaging sessions to groups of participants around topics such as employability skills, career planning and effective disclosure. Ensuring that goals are realistic and consider any barriers to employment sectors due to the nature of certain types of convictions.
• Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants creating a safe space for personal growth.
• Stakeholder management: Engage with prison education departments, training providers, employers and probation services to create employment pathways.
• Caseload management: Conduct one-to-one assessments to identify prisoners’ skills, career aspirations and training needs and develop a Prisoner Learning Plan (PLP) and effectively manage your caseload to achieve sustained employment, training, education and completion of prison employment outcomes.
• Quality Recording: Work towards agreed KPIs, targets, ensuring quality assurance standards in accordance with the service provider are met.

What We are Looking For:

• Career Guidance Experience and/or IAG Qualification: You will have experience advising on career choices, apprenticeships or training journeys.
• Communication Skills: You’ll have the ability to engage, motivate, persuade, and listen—building strong connections with those you support.
• IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.

What We Offer:

At Ingeus, we listen to our employees and have developed a benefits package that supports your personal and professional well-being:

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Exclusive discounts via Perks at Work.
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 DBS check. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

About Ingeus:

We pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at [e-mail] for further details.

If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early.