In-Business Markets Operations Intermediate Analyst

Citigroup Inc.; Belfast City District; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Generous holiday allowance

Discretionary annual bonus

Private medical insurance

Pension plan

Parental leave

Learning and development resources

Employee Assistance Program

Job summary

Citi Belfast is seeking an In-Business Markets Operations Intermediate Analyst to help identify, assess, and reduce operational risk across a globally connected function. You will partner with operations teams and control groups to enhance risk management and drive improvements that inform senior decision-making.

The role emphasizes root-cause analysis, governance, and reporting, with a hybrid work model (up to 2 days at home) and a broad benefits package.

Qualifications

• Bachelor's degree or equivalent professional experience in a relevant field.
• Experience supporting operational risk, controls, compliance, or governance in financial services.
• Ability to produce clear, concise risk and control reports and documentation.

Responsibilities

• Support internal and external audit engagements across Markets Operations and drive remediation of findings.
• Conduct root cause analysis on risk events to inform control improvements.
• Assess and strengthen controls to reduce operational risk exposure.
• Monitor adherence to the Enterprise Risk Management Framework and compliance policies.
• Evaluate activities against regulatory requirements to ensure alignment.
• Coordinate with second and third lines of defense to track corrective actions.
• Produce standardized risk and controls reporting for senior management and regulators.

Job description

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

Citi is looking for an In-Business Markets Operations Intermediate Analyst, where you will play a central role in proactively identifying, assessing, and reducing operational risk across a globally connected function. In this role, you will partner directly with operations teams and cross-functional control groups to strengthen risk management practices and deliver meaningful improvements to the control environment. This is an opportunity to take real ownership of end-to-end risk oversight in a high-impact role that directly informs senior decision‑making and governance.

What you'll be doing:

• Support internal and external audit engagements across Markets Operations, coordinating responses and driving the remediation of audit findings to conclusion.

• Conduct root cause analysis on risk events and operational issues, identifying thematic trends to inform targeted control improvements.

• Assess the effectiveness of existing controls across Markets Operations, identifying gaps and implementing enhancements that reduce operational risk exposure.

• Monitor adherence to the Enterprise Risk Management Framework and applicable compliance policies, escalating issues where established standards are not met.

• Evaluate business activities and processes against regulatory and policy requirements to ensure alignment and strengthen overall risk management quality.

• Coordinate with operations teams and internal control groups across the second and third lines of defense to develop and track corrective action plans addressing identified control failures.

• Produce standardized risk and controls reporting that delivers reliable, actionable insight to senior management, governance committees, and regulators.

What we'll need from you:

• Relevant experience supporting operational risk, controls, compliance, or governance activities within financial services.

• Practical knowledge of risk and control assessment methodologies, including the ability to identify root causes and formulate effective corrective measures.

• Familiarity with regulatory requirements and the ability to evaluate business activities against applicable laws, rules, and standards.

• Experience coordinating governance mechanisms and applying risk management frameworks to monitor and manage operational risk profiles.

• Ability to produce clear, concise, and well‑structured reports, documentation, and procedural materials related to risk and controls.

• Proficiency in advanced Excel functions for data sorting, filtering, and risk‑related analysis, alongside experience managing databases used for storing and accessing risk information.

• Bachelor's degree or equivalent professional experience in a relevant field.

Beneficial Skills & Qualifications:

• Experience using data visualization tools such as Tableau or Power BI to present risk and control insights in a clear and accessible format.

• Familiarity with software platforms used to manage and track regulatory compliance activities.

• Working knowledge of basic cybersecurity principles and their application to operational risk assessment.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretionary annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group:

Risk Management

Job Family:

In-Business Risk

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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