Import Ops Junior

Uniserve; Felixstowe; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Pension Scheme

Annual Salary Review

Free Eye Test

Referral Bonus

Private Health Care

On-Site Parking

Career Development

Apprenticeships

Electric Vehicle Charging Points

Supply Chain Academy

Flexible Career Pathway

Well-being Programme

Job summary

Seafast Logistics, part of GB Global, is seeking an Import Operations Junior to provide efficient operational administration and support for import processes, ensuring accurate handling of customer instructions, documentation, and customs procedures.

Join a busy team in Felixstowe. You will use MS Office and port systems, maintain customer files, assist with bookings and invoicing, and liaise with internal teams to ensure timely deliveries and compliance.

Qualifications

• No experience required but preferred.
• Competent with MS Office, all customs and port systems and processes relevant to the role.
• Maintain and build good working relationships with all customers.
• Conduct self in a professional, approachable, and ethical manner displaying a positive attitude at all times.
• Remain flexible and open-minded to change ensuring excellent customer service at all times.
• Ability to work accurately to fixed deadlines whilst maintaining focus and attention to detail at all times.
• Maintain swift real time communications both internal and external.

Responsibilities

• Receive customer instructions and complete accordingly.
• Make up customer files.
• Make final destination bookings.
• Liaising with goods inwards / outwards at customer sites to ensure deliveries are booked in advance.
• Ensure the transport selected to these sites is in compliance with customer service level agreements.
• Request and book haulage with approved hauliers only.
• Responsible for completing CHED-Ps on IPAFF’s.
• Photo copying / scanning documents and upload into Cargowise in Edocs.
• Sending all documents to PH via courier.
• Arrange payment to PH / Shipping Lines as required.
• Lodge original B/Ls as required to relevant shipping line.
• Claim UCNs from port system.
• Complete custom entries.
• Generate customer invoices where required.
• Ensure all completed files and filed away.
• To assist / cover the Import Operations Assistants when required.

Skills

MS Office

Customs and port systems

Customer relationship management

Attention to detail

Deadline-driven

Professional conduct

Flexibility

Tools

Cargowise

Job description

Seafast Logistics, part of GB Global is seeking a Import Operations Junior to provide efficient operational administration and support for import processes, ensuring accurate and timely handling of customer instructions, documentation, and customs procedures.

Responsibilities

• Receive customer instructions and complete accordingly
• Make up customer files
• Make final destination bookings
• Liaising with goods inwards / outwards at customer sites to ensure deliveries are booked in advance
• Ensure the transport selected to these sites in in compliance with our customer service level agreements
• Request and book haulage with approved hauliers only
• Responsible for completing CHED-Ps on IPAFF’s
• Photo copying / scanning documents as required and ensure any documentation is uploaded into Cargowise in Edocs
• Sending all documents to PH via courier
• Arrange payment to PH / Shipping Lines as required
• Lodge original B/Ls as required to relevant shipping line
• Claim UCNs from port system
• Complete custom entries
• Generate customer invoices where required
• Ensure all completed files and filed away
• To assist / cover the Import Operations Assistants when required

Skills/Experience

• No experience required but preferred
• Competent with MS office, all customs and port systems and processes relevant to the role.
• Maintain and build good working relationship with all customers
• Conduct self in a professional, approachable, and ethical manner displaying a positive attitude at all times
• Remain flexible and open-minded to change ensuring excellent customer service at all times
• Ability to work accurately to fixed deadlines whilst maintaining focus and attention to detail at all times
• Maintain swift real time communications both internal and external

Benefits

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us.
• Group Life Policy: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway: Grow with us!
• Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
• Enhanced Holiday Scheme: we believe loyalty should be rewarded.
• Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
• Private Health Care: We are committed to your wellbeing