Import Operations Assistant

Uniserve Group; Felixstowe; On-site; GBP 28,000 - 45,000; Full time

Job summary

Join a leading logistics company as a Freight Forwarder, managing air and sea freight from arrival to final delivery. This role requires at least 3 years of experience and offers opportunities for professional growth, along with competitive salary and comprehensive benefits including a pension scheme, bonuses, and flexible career pathways.

Benefits

Discretionary Bonus

Pension Scheme

Annual Salary Review

Free Eye Test and £49 Vouchers towards Glasses

Interest-Free Company Loan

Free On-Site Parking

Cycle to work scheme

Referral Bonus £750

Care First Lifestyle Programme

Flu Jabs Annually

Life Assurance

Electric Vehicle Charging Points at Work

Flexible Career Pathway

Supply Chain Academy Education Courses

Qualifications

• Minimum 3 years previous experience in a similar role essential.
• Ability to communicate effectively with shipping lines and hauliers.
• Self motivated, reliable, trustworthy and hard working.

Responsibilities

• Manage import air and sea freight from arrival to delivery.
• Complete accurate customs declarations.
• Build strong customer relationships to grow business.

Skills

Customs processes

Problem solving

Communication

Organizational skills

Attention to detail

Job description

Join the team at George Baker as an experienced Freight Forwarder and take the lead in managing our customers’ air and sea freight - from arrival through to final delivery. You'll play a key role in ensuring smooth, efficient logistics and outstanding service every step of the way.

Key Responsibilities:

• Manage import air and sea freight from arrival to delivery
• Use internal systems to create and track shipments
• Handle FCL and LCL shipments
• Check and forward documentation to shipping lines
• Build strong customer relationships to grow business
• Complete accurate customs declarations
• Coordinate with clients, depots, warehouses, and hauliers
• Provide regular shipment updates to customers
• Invoice according to quotes and fee structures
• Resolve queries and issues efficiently
  
  

Skills and Experience Required:

• Minimum 3 years previous experience in a similar role essential
• Good knowledge of customs processes and documentation
• Ability to communicate effectively with shipping lines and hauliers
• Highly organised with ability to prioritise own workload
• Self motivated, reliable, trustworthy and hard working
• Proactive approach, problem solving skills
• Impeccable attention to detail and conscientiousness vital
  
  

Benefits

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.