Import Manager

The JobsBoard; Witham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holiday plus BH

Private Healthcare

Enhanced pension

10% discretionary management bonus

Birthday day off

Free parking

Employee Assistance Programme

Job summary

The JobsBoard in the United Kingdom is seeking an experienced Import Manager to lead day-to-day import operations, oversee a small team, and liaise with Group and UK hubs to ensure smooth customs processes.

You will drive compliance with HMRC and Border Force, mentor staff, manage shipments, invoicing, and costs, and may travel to European locations as required.

Qualifications

• Experience in customs warehouse/import/export environment.
• Management experience within an International Trade environment.
• Good knowledge of Commodities sector and operational practices.
• Collaborative mindset with ability to engage internal and external staff.
• Professional, team player with clear communication at all levels.
• Strong organisational skills and deadline discipline.
• Decisive, commercially minded with flexible working hours.
• Defra knowledge and AEO experience.
• Numerate and proficient in Microsoft Office.

Responsibilities

• Ensure on-time shipment of products and manage shipment schedules.
• Oversee P&L, invoicing, credit control for the Import team and report to Senior Management.
• Ensure procedures are followed to meet business requirements.
• Handle complaints and escalate for swift resolution.
• Build and maintain relationships across Departments and Group.

Skills

Customs warehouse experience

International Trade management

Defra knowledge

AEO experience

Strong communication

Team leadership

Problem solving

Numerate

Organizational skills

Willingness to travel

Tools

Microsoft Office

Job description

Reporting to the UK Manager you will be responsible for managing the day-to-day activities of the Import department to ensure the smooth running of all aspects of Import operations, liaising with Group and UK hubs.

You will provide leadership and mentor and manage an Import Coordinator implementing measures and standards on all aspects of the supply chain to ensure compliance with all governing bodies including HMRC and Border Force.

Due to the location of our client, you will require access to your own vehicle and may be required to travel to European locations when necessary.

This is a full-time office-based role working Monday to Friday 08:30 to 17:00.

Key Responsibilities of Import Manager

• Ensure on-time shipment of products, tracking progress while managing shipment schedules to maximise productivity and manage costs.
• Manage profit & loss, sales and purchase invoicing and credit control for the Import team, reporting on a monthly basis to Senior Management & Finance.
• Ensure team members are fully aware of all procedures to be followed to meet business requirements encouraging them to own and strictly adhere to them.
• Take responsibility for handling complaints escalating them where necessary to ensure swift resolution.
• Build and maintain relationships with all other departments within the Company and across the Group.

Skills, Education and Experience required of Import Manager

• Experience of working in a customs warehouse/import/export environment.
• Management experience within an International Trade environment, managing administrative staff to ensure that customer service is provided to a high standard and efficiency and quality standards are upheld.
• Good working knowledge of the Commodities sector and relevant operational practices to create distinct advantage.
• Demonstrate the ability to work collaboratively within the Company and externally to establish positive outcomes and leverage the capabilities of all staff.
• Professional attitude, team player with the ability to communicate at all levels.
• Good organisational skills, prioritising using a common-sense approach to problem solving.
• Demonstrate the ability to proactively initiate action, be decisive and think commercially.
• Meticulous attention to detail and adherence to deadlines. Positive approach to flexibility in working hours.
• Defra knowledge and AEO experience.
• Competent in Microsoft Office, numerate, and possessing good verbal and written communication skills.

Benefits

• 25 days holiday plus BH
• Private Healthcare
• Enhanced pension
• 10% discretionary management bonus scheme
• Birthday day off
• Free parking
• Employee Assistance Programme